Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Aysia Mccullough

Dallas,TX

Summary

Highly motivated with experience in sales, customer service, clerical and social work. I am seeking to land employment within an organization where I can contribute my administrative abilities, leadership capabilities and interpersonal skills to further my career path. Compassionate Qualified Mental Health Specialist known for high productivity and efficient task completion. Specialize in crisis intervention, behavioral therapy, and case management. Excel in communication, empathy, and problem-solving skills to provide exceptional support and guidance to clients facing mental health challenges.

Overview

6
6
years of professional experience

Work History

Qualified Mental Health Specialist

Transicare
Dallas, TX
01.2023 - 02.2024
  • Actively sought out opportunities for professional development related to mental health best practices.
  • Conducted crisis intervention when needed and referred clients to appropriate resources or services as required.
  • Established a safe therapeutic environment by actively listening and responding nonjudgmentally to clients' concerns.
  • Provided crisis intervention services to individuals in need of immediate assistance.
  • Assisted clients in developing healthy relationships and improved communication skills.
  • Supported families in identifying goals for their loved ones' recovery process.
  • Adhered to ethical standards outlined by the American Psychological Association.
  • Conducted assessments of clients' current functioning and needs in order to develop a plan of care.
  • Developed treatment plans and interventions for individuals struggling with mental illness.
  • Participated in case reviews, clinical meetings, training sessions, staff meetings.
  • Collaborated with other healthcare professionals to ensure quality care for clients.

Mental Health Technician

Glen Oaks Psychiatric Hospital
Greenville, TX
10.2021 - 12.2022
  • Conducting thorough assessments of patients
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
  • Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
  • Assisted in the development of individualized treatment plans for patients.
  • Supported clients in developing daily living skills such as budgeting money or time management.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Facilitated group therapy sessions under supervision of a mental health professional.
  • Observed and documented changes in patient behavior and reported any significant changes to the clinical team.

Retail Associate

DD’s Discount
05.2019 - 07.2021
  • Assisted with visual merchandising tasks including window dressing and floor changes.
  • Assisted with special projects such as reorganizing the store layout or launching new products.
  • Conducted regular stock counts to verify accuracy of inventory records.
  • Handled returns and exchanges according to company policy.
  • Attended team meetings to discuss sales goals, upcoming promotions.
  • Adhered to safety policies while handling hazardous materials or chemicals.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Resolved customer complaints in a professional manner.

Assistant Dorm Director

Ranger College
08.2018 - 05.2019
  • Assists in the development of an inclusive community within housing halls.
  • Develop meaningful relationships with students by providing opportunities for growth and development.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Led cross-functional teams in the development of innovative solutions to complex problems.
  • Identified opportunities for process optimization through data analysis.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Developed policies and procedures to ensure compliance with corporate standards.

Education

BSW -

Texas A&M University-Commerce
01.2022

Associate of Arts -

Ranger College
01.2020

Skills

  • Recordkeeping
  • Scheduling
  • Spreadsheet tracking
  • Meeting Coordination
  • Public Speaking
  • Complex Problem-Solving
  • Tech-Savvy
  • Research and analysis
  • Computer Skills
  • Creative and Resourceful
  • Teamwork and Collaboration
  • Behavioral assessment
  • Clinical Documentation
  • Client goal planning
  • Safety and risk assessments
  • Patient evaluations
  • Suicide Prevention
  • Crisis Intervention
  • Treatment Planning

References

Available upon request.

Timeline

Qualified Mental Health Specialist

Transicare
01.2023 - 02.2024

Mental Health Technician

Glen Oaks Psychiatric Hospital
10.2021 - 12.2022

Retail Associate

DD’s Discount
05.2019 - 07.2021

Assistant Dorm Director

Ranger College
08.2018 - 05.2019

BSW -

Texas A&M University-Commerce

Associate of Arts -

Ranger College
Aysia Mccullough