AYSIA SMITH
Montgomery,AL
Summary
Patient-oriented nursing professional with several years of hands-on experience in delivering quality direct and indirect patient care to individuals in various settings. Skillfully completes tasks and fosters relationships with patients, caregivers, and coworkers to drive patient care goals and advance nursing philosophies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Baptist Medical Center East
Montgomery, Alabama
01.2025 - Current
- Administered medications and monitored patient responses in a clinical setting.
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Performed wound care and assisted with daily living activities for patients.
- Collaborated with nurses and doctors to ensure optimal patient care delivery.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
Advanced Nurse Extern (ANE)
Baptist Medical Center East
Montgomery, AL
11.2023 - 01.2025
- Provided patient care addressing physical, psychological, and educational needs to enhance overall well-being.
- Executed delegated basic patient care services to facilitate nursing functions and support activities of daily living.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Administered oral, IV, and intramuscular medications while closely monitoring patient reactions to ensure safety and efficacy.
- Scheduled and administered medications to alleviate symptoms.
Customer Care Resoultion Coordinator
Walmart
REMOTE
07.2023 - 12.2023
- Processed refund requests accurately using company software, ensuring customer satisfaction.
- Collaborated with team members to resolve complex refund issues, enhancing overall customer experience.
- Managed incoming customer requests across multiple channels including phone, email, chat, improving response time.
- Verify customer information to ensure accuracy of refund payment.
Medical Surgical Technician Advanced
Jackson Hospital
Montgomery, AL
05.2022 - 12.2022
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Monitored and documented patient conditions and vital signs pre- and post-medical operations to ensure safety and effective care.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Coordinated and administered medications on schedules to manage symptoms and enhance patient quality of life.
- Executed delegated basic patient care services to enhance nursing functions and support activities of daily living.
- Assisted with patient admissions, discharges and transfers.
Patient Care Technician
Baptist Medical Center South
Montgomery, AL
12.2019 - 05.2022
- Provided holistic patient care addressing physical, psychological, and educational needs to enhance overall well-being.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Enhanced patient satisfaction through personalized assistance with bathing, dressing, and exercise routines.
- Safely transported patients using wheelchairs and gurneys for tests and treatments, ensuring comfort and timely access to care.
- Responded to bell or light signal calls to assist patients with needs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Cleaned and sanitized patient areas to ensure a safe environment.
Patient Care Technician
Baptist Medical Center South
Montgomery, AL
12.2019 - 05.2022
- Provided compassionate patient care addressing physical, psychological, and educational needs.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Enhanced patient satisfaction by assisting with bathing, dressing, and exercising.
- Repositioned bedridden patients bi-hourly to reduce risk of bedsores.
- Responded to bell or light signal calls to assist patients with needs.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
PBX Operator
- Operated telephone switchboard to relay information, take messages, and forward calls efficiently.
- Answered calls with friendly, polite approach to engage callers and provide exceptional customer service.
- Facilitated communication between callers and departments to ensure seamless information flow.
- Participated in emergency preparation meetings to understand crisis management procedures.
Education
Licensed Practical Nurse - Nursing
George C Wallace Community College
Selma12-2024
Bachelor of Science - Health Sciences with a concentration in Management
The University of South Alabama
Mobile, AL05.2019
Skills
- Medication administration
- Direct patient care
- Patient assessment
- Emergency response
- Patient education
- Critical thinking
- Time management
- Team collaboration
- Effective communication
- Customer service
Certification
• Licensed Practical Nurse (LPN), State of Alabama
• Basic Life Support (BLS) Certification, American Heart Association
• Basic Life Support (BLS) Certification, American Heart Association
Timeline
Licensed Practical Nurse
Baptist Medical Center East
01.2025 - Current
Advanced Nurse Extern (ANE)
Baptist Medical Center East
11.2023 - 01.2025
Customer Care Resoultion Coordinator
Walmart
07.2023 - 12.2023
Medical Surgical Technician Advanced
Jackson Hospital
05.2022 - 12.2022
Patient Care Technician
Baptist Medical Center South
12.2019 - 05.2022
Patient Care Technician
Baptist Medical Center South
12.2019 - 05.2022
PBX Operator
Licensed Practical Nurse - Nursing
George C Wallace Community College
Bachelor of Science - Health Sciences with a concentration in Management
The University of South Alabama