Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Sams Club
Cashier
7200 Peach St, 16509
12.2024 - Current
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Sunrise In-home Care
Healthcare Aide
32 W 8th St Suite 204, 16501
06.2023 - 01.2025
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained clean, safe, and well-organized patient environment.
Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Reduced patient anxiety through effective communication and active listening skills.
Kept accurate records of patients' care, condition, and progress.
Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
Provided total hygiene care to patients per shift by assisting with skincare, bathing, and toileting.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Participated in ongoing training opportunities to stay current with best practices in health care aide services.
Provided emotional support for patients and families during times of stress and uncertainty.
Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
Assisted with patient transfer and ambulation.
Managed challenging behaviors in dementia patients using evidence-based interventions.
Educated patients on self-care techniques, empowering them to take control of their health management.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Delivered compassionate care and clear communication in handling issues of death and dying.
Splash Lagoon Indoor Water Park
Lifegaurd
8091 Peach St, 16509
06.2022 - 04.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Erie High School
3325 Cherry St
06-2023
Skills
Friendly, positive attitude
Teamwork and collaboration
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Patient care
Supporting personal needs
Healthcare ethics
Multitasking Abilities
Direct patient care
Excellent communication
Critical thinking
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Accomplishments
Achieved buying my dream car through effectively working and doing what needed to be done and remained patient and hard working.