Ayslyn Bodden
Centereach
Summary
Dynamic barista with exceptional customer service skills honed at Starbucks, adept at beverage preparation and team leadership. Recognized for enhancing customer experiences through personalized recommendations and efficient service. Proven ability to manage inventory and train new staff, fostering a collaborative and productive work environment.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Prepared and served high-quality beverages following standardized recipes.
- Maintained cleanliness and organization of workstations to ensure safety and efficiency.
- Assisted in training new baristas on equipment operation and customer service techniques.
- Engaged customers, providing personalized recommendations to enhance their experience.
- Managed inventory levels, ensuring stock availability for peak hours and special promotions.
- Operated espresso machines, grinders, and blenders proficiently to fulfill orders promptly.
- Collaborated with team members to optimize workflow during busy shifts, improving service speed.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
No Degree -
Suffolk County Community College
Selden, NYSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Order taking
- Cash register operation
- Decision-making
- Safe food handling
- Beverage preparation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
06.2023 - Current
No Degree -
Suffolk County Community College