AYSSA ALEXANDRA SAENZ

Dedicated and adaptable professional with over 5 years of experience in customer service, problem-solving, teamwork, and marketing strategy. Efficiently resolves complex customer issues, collaborates within teams, and contributes to successful marketing initiatives. Passionate about building relationships and creating positive experiences. Eager to transition into managing and advertising to leverage strong interpersonal skills, leadership potential, and creative approach for enhanced customer satisfaction in a dynamic environment.

• Google Business Intelligence Certification
• TABC and Food Safety Certified
• AED, CPR, and Lifeguard Certified
• Positive attitude with proven experience providing exceptional customer service for 5+ years.
• Proficient in conversational Spanish (writing, speaking, and listening).
• Skillful in Marketing and Media Strategy
• Experienced in conflict resolution, fostering collaboration, critical thinking and business development.

A three-course program that builds practical, job-ready skills for entry-level BI roles. It starts with foundational knowledge about business intelligence and data-driven decision-making, then moves into designing data models and building data pipelines using SQL and BigQuery. The final course focuses on creating impactful dashboards and reports with tools like Tableau to clearly communicate insights. Altogether, the program offers a hands-on, approachable path into the world of business intelligence.