Ayten Soliman
Old Bridge,NJ
Summary
Proven track record in enhancing customer experiences at 390 Prime Steak House, demonstrating exceptional customer service and time management skills. Expert in cash handling and guest engagement, significantly improving service efficiency. Cultivated lasting relationships with clients, showcasing a strong work ethic and a knack for creating welcoming environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
390 Prime Steak House
09.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Receptionist
The Body Shop
09.2023 - 12.2023
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Receptionist
European Wax Center
09.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Allied Health - Allied Health
Middlesex County College
Edison, NJSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Time management
Certification
CPR and AED
Additional Information
I’m currently enrolled in Middlesex county college, in hopes of entering a medical sonographer program after.
Timeline
Server
390 Prime Steak House
09.2024 - Current
Receptionist
The Body Shop
09.2023 - 12.2023
Receptionist
European Wax Center
09.2022 - 09.2023
CPR and AED
Allied Health - Allied Health
Middlesex County College
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