Ayu Lafferty
Vista,CA
Summary
As a Shift Leader at Dunkin' Donuts, I strived to always put my 100% for myself and my teammates. I developed leadership and team management skills in fast-paced, customer-focused environment. I bring adaptable approach to managing operational processes and problem-solving in high-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
CA
04.2022 - 12.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
Diploma - General Studies
Surfside Academy
Oceanside11.2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Training assistance
- Conflict resolution
- Creative problem solving
Timeline
Shift Leader
Dunkin' Donuts
04.2022 - 12.2024
Diploma - General Studies
Surfside Academy