Summary
Overview
Work History
Education
Skills
Timeline
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Ayuel Awuol

Boston,MA

Summary

Seasoned collaborator experienced in meeting goals, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

11
11
years of professional experience

Work History

Host

Lenox Hotel/Briar Group
12.2022 - Current
  • Hospitality company
  • Oversee the general flow of dining service
  • Oversees the cleanliness of the dining rooms
  • Dusting, vacuuming, setting of tables, wait station
  • Holds wait staff accountable for assigned work and checking all side work at the beginning and end of shift
  • Supports new wait staff to enable them to learn their job
  • Maintains a reservation and seating list and keeps resident and guests informed of wait times for seating
  • Seats all guests and distributes menus
  • Responsible to assist with the turnover of the tables with such things as bussing dishes, cleaning the table, setting tables and seating the next guest
  • Addresses complaints as quickly as possible and seeks a customer service focused resolution
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Supported needs of 10- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality

Account Manager

New-Cruit, Staffing Company
05.2021 - 11.2022
  • Develop sales opportunities by identifying software engineering managers at companies across various industries that utilize technical consultant services
  • Identify job openings and qualify listings with potential client managers
  • Leverage real time market intelligence and manager leads from recruiters and consultants
  • Generate high volume of outbound marketing efforts (cold calls, email, LinkedIN, text, etc.) to develop new business opportunities
  • Work with client hiring managers to influence, define and establish client hiring processes (negotiate rates, assignment duration, payment terms, etc.)
  • Meet or exceed production and top line revenue goals
  • Develop and maintain long term client relationships
  • Consult with client managers to better define their hiring needs and objectives, partnering with them to make more educated hiring decisions
  • Effectively collaborate with internal recruiting team to support talent on demand model
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Senior Account Representative

iPayment Inc, Flagship Merchant Services
03.2015 - 11.2019
  • Sold Merchant Accounts to small/medium sized businesses across U.S
  • Qualified inbound leads generated through Salesforce.com
  • Maintained active level of outbound calls, 70+ outbound calls per day
  • Used Salesforce.com to maintain accurate contact, account, and call activity
  • Managed portfolio and built superior client relationships
  • Met/exceeded monthly goals
  • Trained and coached sales team members servicing new accounts.

Paralegal Assistant

Demandware
05.2014 - 09.2015
  • Gathered and organized confidential documents from clients, vendors and partners
  • Efficiently reviewed each document for key information such as counterparty type and governing agreement data to ensure accuracy in filing
  • Used Microsoft Words to prepare file labels
  • Facilitated contract management process by scanning various contracts, uploading to Sharepoint and logging essential information for each agreement
  • Worked closely with the manager for accuracy assurance when dealing with important documents.
  • Prepared legal briefs, motions, and pleadings.

Paralegal Intern

WilmerHale
06.2013 - 08.2013
  • Created spreadsheets of vital information regarding case contacts before trials
  • Researched legal precedent in preparation for large medical system lawsuit
  • Participated as witness in mock trials regarding false accusation of theft
  • Attended various firm’s gatherings to hear speakers or view case presentations as well as firm’s community service events organized by non-profits such as City Year
  • Copied over 200 pages of documents at Boston Social Security Office for a client WilmerHale was representing in a pro bono case
  • Printed and organized documents for partners to expedite their work on cases
  • Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.

Eco-Repts, Campus Sustainability Initiative, Brandeis University
01.2013 - 05.2013
  • Oversaw recycling program (worked 10 hours per week, 20-30 at end of semesters)
  • Maintained recycling@brandeis.edu email by reviewing correspondence and crafting responses to volunteers, vendors, facilities operators, RecycleMania (an organization that tracks college recycling)
  • Coordinated campus-wide recycling and waste reduction events, including Give + Go (in Spring) and Move-In-Market (in Fall)
  • Attended weekly meetings with other eco reps and gave input for planning events
  • Managed campus recycle data by creating excel spreadsheet and provide information to RecycleMania

Education

Bachelor of Arts - International Global Studies

Bachelor of Arts - African, Economic, B

Graduated - undefined

Brandeis University
Waltham, MA
2014

Skills

  • Active listener
  • Organizational Efficiency
  • Microsoft Office Programs/Apple Products
  • Social media
  • Problem-solving
  • Language: Fluent in Dinka (dialect of Southern Sudan)
  • Guest seating arrangements
  • Menu presentation
  • Hospitality service expertise
  • Dining area maintenance
  • To-go order preparation
  • Reservation coordination
  • Group reservations management

Timeline

Host

Lenox Hotel/Briar Group
12.2022 - Current

Account Manager

New-Cruit, Staffing Company
05.2021 - 11.2022

Senior Account Representative

iPayment Inc, Flagship Merchant Services
03.2015 - 11.2019

Paralegal Assistant

Demandware
05.2014 - 09.2015

Paralegal Intern

WilmerHale
06.2013 - 08.2013

Eco-Repts, Campus Sustainability Initiative, Brandeis University
01.2013 - 05.2013

Bachelor of Arts - International Global Studies

Bachelor of Arts - African, Economic, B

Graduated - undefined

Brandeis University

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Ayuel Awuol