Ayush Acharya
Freedom Home & Day Healthcare
Blacklick,OH
2
Languages
1
Certification
2
years of professional experience
As a driven Cybersecurity and Information Technology graduate from C-TEC with a focus on networking, security, and IT infrastructure. I am pursuing CompTIA A+ and Network+ along side Cisco's CCNA certification while studying at The Ohio State University, Newark. While actively seeking opportunities to apply skills and gain practical experience through helping a company reach its goals.
Work History
IT Technical Support Intern
1 Year 10 Months- Provide Tier 1 technical support for hardware and software issues across multiple platforms.
- Assisted in troubleshooting network connectivity problems, enhancing user experience.
- Conducted routine maintenance on IT equipment, ensuring optimal performance and reliability.
- Developed user guides and training materials to improve staff understanding of systems.
- Communicated with all users including coworkers and clients.
Crew Member
9 Months- Provided excellent customer service by efficiently taking orders and answering questions.
- Collaborated with team members to maintain a clean and organized dining area.
- Operated kitchen equipment, ensuring safety protocols were followed during food preparation.
- Operated dairy and ice cream following health code with reliability.
- Assisted in inventory management by restocking supplies during shifts.
Education
BBA - Information Systems (IS)
Certificate of Completion
High School Diploma
Skills
Virtual Machines
Network Administration & Troubleshooting
Hardware & Software Installation
User Account & Access Management
Help Desk/End-User Support
Network & Device Security
CompTIA Security+ Concepts
Proficiency/Comfortability with Windows
Mac
and multiple Linux distributions
Certification
- CompTIA Security +
- OSHA 10
- CompTIA Network+ (Studying/In Progress)
- CompTIA A+ (Studying/In Progress)
- CCNA (Studying/In Progress)
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Crew Member
Dairy Queen Grill & Chill
11.2025 - 08.2026Read More
IT Technical Support Intern
Freedom Home & Day Healthcare
11.2024 - CurrentRead More
The Ohio State University
BBA from Information Systems (IS)
Read More
Career And Technology Education Centers of Licking County
Certificate of Completion
Read More
Licking Heights High School
High School Diploma
Read More