Ayush Anand Bhardwaj
Bengaluru,Karnataka
Summary
Experienced Risk Manager with a strong background in risk management and a proven track record of implementing effective risk mitigation strategies. Proficient in identifying potential threats and developing comprehensive plans to address them, ensuring the safety and security of organizations. Skilled at navigating complex regulatory compliance requirements. Committed to proactively managing risks to minimize potential negative impacts and maximize opportunities for success.
Overview
8
8
years of professional experience
Work History
Risk Manager II
Amazon Development Center India
10.2024 - Current
- Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability.
- Enhanced risk identification processes for early detection and mitigation of potential threats.
- Achieved regulatory compliance by ensuring adherence to industry standards and guidelines related to risk management.
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports
Threat Intelligence Analyst
Amazon Development Center India
04.2022 - 09.2024
- Conduct investigations on threats that impact the Amazon sellers and buyers
- Identify the root cause of the issue and share it with the PMs/ stakeholders.
- Regular monitoring of clear and Dark Web sources, closed industry groups, encrypted chat applications, and private social media groups
- Engagement of threat actors
- Testing of tools and process gaps that facilitate fraud and abuse.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
Senior Investigation Specialist
Amazon Development Center India
11.2020 - 03.2022
- Trained team members in investigative techniques and policies.
- Supervised investigative and inspection teams by enforcing reporting protocols and deadlines.
- Conducted investigations into third party Seller accounts complaints and take enforcement actions based on risk's detected
- Investigate and deep dive regular task along with auditing Investigations done by team members on regular basis.
- Deep diving SOP’s and provide recommendation which can bring down Financial Fraud conducted by Seller's.
SPRO Investigator-Korean
Amazon Development Centre India
Hyderabad, Telangana
02.2019 - 11.2020
- Work as median that prevents any fraudulent activity
happening between buyer and seller to build and maintain customer trust - Investigate review of customers on their purchases at Amazon,
penalize seller if seller has sold inauthentic product to any customer at Amazon marketplace - Handel Various Invoice Translation request as Korean Language Expert.
- Increased customer satisfaction by enhancing buyer experience
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe purchasing environment for customers.
Korean Language Analyst
Oracle India Pvt Ltd
12.2016 - 02.2019
- Handling software and Hardware license and support contract
related issues like authorizing of the contract, stripe change, License Assignment, CM-CMRB, ISV,VAD-VAR, and service line change - Pushing advance invoices to AR and generating invoices out of service contract. Maintaining clients database on oracle R12 application (Oracle Service Contract)
- Responsible for verifying records, data entry, generation invoices and purchase orders
Education
Bachelor of Arts - Korean Language And Literature
Jawaharlal Nehru University
Skills
Fraud understanding
Root-cause analysis
Operational risk management
Risk mitigation
Problem-solving aptitude
Key risk indicators
Software
Microsoft Excel
Languages
English
Hindi
Korean
Bhojpuri
Personal Information
Title: Risk Manager II
Accomplishments
- Led investigation into counterfeit Apple Made for iPhone (MFi) certification fraud, resulting in removal of 29,700 products from Amazon. Action protected $1.25 million in trailing twelve-month (TTM) Gross Merchandise Sales (GMS).
- Partnered with Amazon Brand Registry to test Machine Learning (ML) model, leading to successful enforcement against 5,000+ abusive brands
- Uncovered catalog abuse in brand ungating process, resulting in enforcement action against 167 seller accounts representing $1.77 million in TTM GMS.
- Supported Seller External Relations Vetting Team (SERV) in screening sellers for high-profile events. Conducted comprehensive review of 66 seller accounts for meetings with:
- U.S. Congressional members in Washington DC
- Senior leadership in Munich
- Federal, state, and local policymakers, including the New York Governor
Timeline
Risk Manager II
Amazon Development Center India
10.2024 - Current
Threat Intelligence Analyst
Amazon Development Center India
04.2022 - 09.2024
Senior Investigation Specialist
Amazon Development Center India
11.2020 - 03.2022
SPRO Investigator-Korean
Amazon Development Centre India
02.2019 - 11.2020
Korean Language Analyst
Oracle India Pvt Ltd
12.2016 - 02.2019
Bachelor of Arts - Korean Language And Literature
Jawaharlal Nehru University
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