COMMUNICATION - Interpersonal skills – verbal, problem solving and listening skills in any administrative role
AYUSHI GUPTA
People Management | Digital Marketer | Client Servicing
North York,Ontario
Summary
Personable and dedicated Human Resources Professional with over 2 years of extensive experience in talent recruitment and development with a knack of strategic planning and understanding the needs gap. Skilled at building rapport with employees and executives across all levels, adept at problem-solving and earned a reputation for producing promising results. Seeking to leverage my technical and professional expertise to learn and grow within a new opportunity.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
6
6
Certificates
3
3
Languages
Work History
Governess
Boys and Girls Club Toronto Kiwanis
Toronto
02.2022 - Current
- Determining weekly program plans for the kids and communicating with supervisors
- Monitoring and supervising children aged between 7-12 years
- Brainstorming ideas on how to create more engaging activities for the kids
- Point of contact for new admissions (conversing with parents)
Customer Success Specialist
Bath & Body Works
, Canada
10.2021 - Current
- Uncovering the needs of the customers and giving solutions that cater for their needs
- Providing a satisfactory shopping experience to the customers and ensuring customer retention with effective communication
- Contributing towards achieving a daily conversion target of 40% and email capturing target of 85%
- Keeping an updated knowledge about products and promotions and merchandising the store while maintaining storekeeping standards
Assistant Manager
Dhir Exports Pvt. Ltd
, India
06.2019 - 11.2019
- Reviewing and shortlisting 40 applications that meet the requirements of the company
- Conducting preliminary interviews for 12 candidates to find suitable fits for the company's needs
- Updating and maintaining the human resources information database that helps streamline HR procedures
Student Marketeer
Red Bull India Pvt. Ltd
08.2016 - 09.2017
- Planning and executing assigned wings missions such as Nucleya's concert, Electronic Daisy Carnival, Grub Fest, etc
- Generating brand awareness amongst the target audience and increasing brand reach across other cities (Jaipur, Udaipur, Agra, Mumbai)
- Actively committing to social media activation across platforms from personal accounts for various events namely Red Bull Tour Bus, Wings For Life, Red Bull Campus Cricket, Red Bull Doodle Art, Red Bull Neymar Jr's 5, Red Bull BC One, etc.
Education
Post-Degree - Digital Marketing
York University
Toronto 09.2021 - 04.2022
Post-Degree Certificate - Human Resource Management
York University
Toronto 01.2021 - 09.2021
Bachelors of Arts - Economics and Computer Applications
Gargi College, University of Delhi
08.2016 - 05.2019
Skills
Sales expertise
Creative problem solving
Client communication
Decision Making
Talent management
MS Office
Marketing Communication
SEO/SEM
Business Analytics
Content & Digital Marketing
Sales & Employee Relations
Event Management
Social Media Marketing
Market Analysis
Keyword Research
Software
SERVICE - Having a client focused approach Skills include Patience, Attentiveness and a positive language
ORGANIZATION - Helping others, organizing a to‐do list Prioritizing tasks by the deadline for improving time -management
MANAGEMENT-Management skills to direct others and review others performance
Certification
Google Ads Search
Timeline
Governess
Boys and Girls Club Toronto Kiwanis
02.2022 - Current
Customer Success Specialist
Bath & Body Works
10.2021 - Current
Post-Degree - Digital Marketing
York University
09.2021 - 04.2022
Post-Degree Certificate - Human Resource Management
York University
01.2021 - 09.2021
Assistant Manager
Dhir Exports Pvt. Ltd
06.2019 - 11.2019
Student Marketeer
Red Bull India Pvt. Ltd
08.2016 - 09.2017
Bachelors of Arts - Economics and Computer Applications
Gargi College, University of Delhi
08.2016 - 05.2019
Language Proficiency
- Proficient in English and Hindi
- An intermediate level user of French (Levels A1.1, A1.2, A1.3 & A2.1) learned from Alliance Française de Delhi (Sept 2019- Apr 2020)
Community Service
Jaya Prayas Help Foundation, India - Volunteer (Apr 2018 – May 2021)
Hobbies
- Playing Badminton
- Dancing
- Mindfulness
- Cooking
- Travelling.
Language Proficiency
- Proficient in English and Hindi
- An intermediate level user of French (Levels A1.1, A1.2, A1.3 & A2.1) learned from Alliance Française de Delhi (Sept 2019- Apr 2020)
Community Service
Jaya Prayas Help Foundation, India - Volunteer (Apr 2018 – May 2021)
Hobbies
- Playing Badminton
- Dancing
- Mindfulness
- Cooking
- Travelling.