Azaah Mbah Jude
Washington,DC
Summary
-Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
-Multi-talented Personal Care Aide with years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.
-Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.
-Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.
-Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Fescum Inc
Washington, DC
07.2023 - Current
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Transported clients to doctor's appointments and errands.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Used approved crisis intervention techniques in emergency situations.
- Contributed to case reviews of client status and progress.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Assisted individuals in development of social skills to become integrated in community.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Facilitated social interactions between participants and their peers in the community.
- Followed care plan and directions to administer medications.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Recorded client status progress and challenges in logbooks and reports.
- Built strong and trusting rapport with clients and loved ones.
- Monitored client's well-being, safety and comfort under physician direction.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Instructed family members on how to provide bedside care.
- Assisted individuals in learning and developing new skills.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Accompanied individuals on outings to promote independence and integration into the community.
Community Support Worker
District Health Services
Washington, DC
06.2023 - Current
Community Support Worker
District Health Services
Washington, DC
03.2023 - Current
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Provided transportation for clients to various appointments or activities as required.
- Organized social events to promote community involvement among clients.
- Made referrals to utilize community resources for resident's needs.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Prepared petitions, complaints and subpoenas for abuse cases presented in court.
- Guided clients through transition to independent living within community.
- Held care conferences with residents and families to review resident health and condition.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Developed individualized plans for clients and monitored progress towards goals.
- Gathered opinions and support from grassroots supporters to solidify group position.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Administered operating budgets, enforcing internal expense-monitoring controls.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Monitored medications and assisted with medication administration as needed.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Educated families about available resources within the community.
- Counseled clients on mental health issues such as depression, anxiety, substance abuse.
- Facilitated recreational activities that encouraged socialization and skill development.
- Supported individuals with facility-based planned activities in home and community settings.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
- Assisted clients in developing life skills and independent living abilities.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Conducted home visits to assess client needs and provide guidance and resources.
- Maintained accurate records of client progress, services provided, and any issues encountered.
- Served as an advocate for clients in securing resources such as housing, employment.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Provided support to individuals with disabilities in activities of daily living.
- Followed and evaluated individualized support care plans to increase personal development.
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Provided emotional support and encouragement throughout treatment process.
- Maintained accurate records and documented client data in company databases.
- Participated in team meetings, providing input regarding client care plans.
- Developed appropriate treatment plans focusing on each individual's needs.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
Maintenance Porter
Kensington Park Senior Living
Washington DC, DC
12.2020 - 12.2023
- Performed basic maintenance and cleaning.
- Sanitized frequented areas and equipment using approved supplies.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Inspected machinery to determine whether repairs were needed, completed basic maintenance and escalated complex problems to supervisors for attention.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Arranged and removed furniture to prepare facilities for events.
- Swept sidewalks and parking lots; shoveled snow in winter months.
- Removed graffiti from walls or furniture surfaces using appropriate cleaning materials.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Followed company uniform, performance and security policies with every job.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Dusted furniture, machines or equipment.
- Steam-cleaned or shampooed carpets.
- Checked safety equipment for proper operation such as emergency lights or exit signs.
- Stripped, sealed and polished floors.
- Kept business entrances clean, tidy and professional in appearance.
- Disinfected public areas such as bathrooms, kitchens, break rooms using approved chemicals.
- Installed light bulbs; replaced ceiling tiles; changed locks on doors.
- Inspected fire extinguishers for proper pressure levels; refilled fire extinguishers when necessary.
- Drove vehicles to different areas of dealership to meet display standards.
- Assembled office furniture according to instructions provided by manufacturer's manual.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Traveled to local vendors to pick up supplies or equipment repairs.
- Assisted with snow removal and management of winter upkeep.
- Liaised with security and other staff to facilitate emergency procedures.
- Performed minor repairs to plumbing fixtures such as toilets, sinks, faucets, and urinals.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Community Support Worker
Preventive Measures
Washington, DC
02.2022 - 01.2023
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Provided transportation for clients to various appointments or activities as required.
- Organized social events to promote community involvement among clients.
- Made referrals to utilize community resources for resident's needs.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Prepared petitions, complaints and subpoenas for abuse cases presented in court.
- Guided clients through transition to independent living within community.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Developed individualized plans for clients and monitored progress towards goals.
- Administered operating budgets, enforcing internal expense-monitoring controls.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
- Monitored medications and assisted with medication administration as needed.
- Created relationships with businesses, community leaders and citizens through events to promote and add new donors and volunteers.
- Educated families about available resources within the community.
- Facilitated recreational activities that encouraged socialization and skill development.
- Collaborated with other professionals such as physicians or therapists to coordinate care plans.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Followed and evaluated individualized support care plans to increase personal development.
- Collaborated with community members to educate public regarding issues such as drug abuse prevention and traffic safety.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Participated in team meetings, providing input regarding client care plans.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Coordinated with other agencies to ensure comprehensive services were provided to clients.
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Planned and completed group projects, working smoothly with others.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
Bachelor of Science - Education
University of Buea
Buea, SW Region, Cameroon12.2015
High School Diploma -
City College of Commerce
Bamenda, NW, Cameroon06.2011
GED -
City College of Commerce
Bamenda, NW, Cameroon06.2008
Skills
- Direct Patient Care
- Indirect Patient Care
- Progress Documentation
- Client Documentation
- Patient Management
- Appointment Scheduling
- Behavioral Management
- Chronic Disease Management
- Care Delivery
- Patient Assessments
- Infection Control Procedures
- Community Activities
- Knowledge of State Regulations
- Crisis Management
- Patient Care
- Quality Program Protocols
- Charting and Documentation
- Medication Administration
- Care Plan Assessment
- Health Services
- Client Support
- Healthcare
- Care Plan Management
- Behavior Redirection
- Clinical Quality Program Standards
- Nutrition
- Case Management
- Goal Setting
- Case Management Experience
- Patient Education
- Report Generation
- Client Safety and First Aid
- Medical Records Management
Languages
English
Professional
Accomplishments
Has received Appreciation Certificates from Kensington Park Senior Living.
References
References available upon request.
Timeline
Direct Support Professional
Fescum Inc
07.2023 - Current
Community Support Worker
District Health Services
06.2023 - Current
Community Support Worker
District Health Services
03.2023 - Current
Community Support Worker
Preventive Measures
02.2022 - 01.2023
Maintenance Porter
Kensington Park Senior Living
12.2020 - 12.2023
Bachelor of Science - Education
University of Buea
High School Diploma -
City College of Commerce
GED -
City College of Commerce
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