Azadeh Fakhri
Watertown,MA
Summary
Dedicated and accomplished pharmacist with over 16 years of comprehensive experience in pharmacy management, patient care, and operations oversight. Proven track record of success as a responsible pharmacist, pharmacy manager, and business owner, ensuring optimal pharmaceutical services, regulatory compliance, and customer satisfaction. Adept at leading teams, managing budgets, and implementing efficient processes to enhance pharmacy performance and patient outcomes. Proven ability to aid in planning, research, development, marketing, and sales of medical devices, while ensuring absolute adherence to set protocols. Proven success collaborating with cross-functional teams to ensure attainment of collective targets and vision. Therapy management, inventory control, and patient education, with a strong commitment to promoting health and well-being.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sole Owner / /Clinical Pharmacy Manager
Dr. Fakhri’s Pharmacy
Tehran, Iran
07.2018 - 12.2023
- Supervised all day-to-day operations of profitable full-service pharmacy, including inventory control, budgeting, staffing, and customer service.
- Responsible for hiring, training, and supervising 6 employees, including 2 licensed pharmacists
- Shared expertise with patients in safe use of medications, supplements, and medical devices
- Maintained exceedingly high customer satisfaction and repeat business
- Achieved low rates of staff turnover through proven management skills.
- Trained and mentored pharmacy staff, fostering a collaborative and high-performance work environment.
- Prepared labels with instructions for use on prescription containers.
- Established relationships with physicians to promote business development initiatives.
- Monitored compliance with federal regulations related to controlled substances.
- Participated in professional meetings or conferences related to pharmacy practice standards.
- Conducted post-implementation assessment of pharmacy automation enhancements and programs to achieve desired results.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented campaigns and promotions to help with developing goods and services.
Medical Affairs Manager
Omid Darou Salamat Co.
Tehran, Iran
01.2020 - 04.2023
- Trained and supervised medical team to achieve maximum marketing and sales success for medications and supplements
- Composed and performed audits to monitor efficiency and regulatory compliance with CMS (Centers for Medicare & Medicaid Services) and medical policies
- Produced and developed promotional materials for social media; attendance in 10+ presentations and webinars
- Provided clinical guidance to healthcare professionals in order to optimize patient care outcomes.
- Organized meetings and events with physicians, researchers, regulatory agencies. to discuss important topics related to medical affairs.
- Interacted with internal stakeholders such as Medical Affairs, Regulatory Affairs, Quality Assurance, Clinical Development regarding safety related issues.
- Collaborated with medical affairs and commercial colleagues, functioning as resource to large group medical practices, payers and decision-makers.
Responsible Pharmacist/Regulatory Affairs Officer
Jam DarouSabz Co.
Tehran, Iran
01.2020 - 01.2022
- Supervised pharmaceutical company operations to ensure compliance with state and federal regulations
- Played integral role in registration and launch of 10+ products for key clients
- Engaged in weekly district-wide conference calls to discuss enhancing customer service.
- Assisted in the preparation of regulatory documents for submission to government agencies.
- Conducted research on relevant regulations and industry trends.
Manager of Medical Scientific Affairs/Pharmacovigilance Specialist
Pourateb pharmaceutical company holding
Tehran, Iran
01.2014 - 01.2020
- chemotherapy, hematology medications, antibiotics, hormone therapy, medical devices, vitamins and supplements; herbal supplements.
- Produced 500+ scientific contents for different medicines, supplements, and medical devices
- Participated in 300+ scientific presentations on drugs, supplements, and medical technology
- Developed and implemented scientific communication plans to support product launches.
- Monitored competitor activities in the medical affairs space and provided insights to senior management.
- Managed a team of Medical Science Liaisons responsible for providing medical education to healthcare professionals.
- Organized advisory boards composed of external experts to provide guidance on strategic initiatives related to clinical development programs.
- Contributed to the design, execution, analysis, interpretation, and reporting of clinical studies conducted within the organization's therapeutic areas of interest.
- Developed educational materials used by field personnel during their visits with physicians' offices or hospitals.
Clinical Pharmacy Staff
Various Pharmacies
Tehran, Iran
05.2011 - 01.2014
- Provided medication counseling to patients on the proper use and potential side effects of their medications.
- Ordered, labeled, compounded and dispensed prescribed medications.
- Supervised and coached 10+ pharmacy technicians to enhance overall performance by 30%
- Received 98% positive feedback from patient satisfaction surveys.
- Achieved cost-savings by developing functional solutions to problems.
- Reviewed prescriptions for accuracy and completeness prior to dispensing.
- Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
- Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
- Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
- Participated in continuing education programs to stay up-to-date on advances in pharmacology.
- Verified third party reimbursement eligibility through automated systems.
- Promoted health and well-being of patients by administering flu immunizations.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Resolved conflicts between employees or departments that arose due to misunderstandings or miscommunication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with others to discuss new opportunities.
Hospital Clinical Pharmacist
Emdadi hospital pharmacy
Abhar, Zanjan-Iran
04.2009 - 04.2011
- Dispensed medications accurately and efficiently to meet the needs of patients.
- Monitored drug therapies by reviewing laboratory values and adjusting medications as needed.
- Provided education to patients on proper medication usage, potential side effects, and storage instructions.
- Collaborated with physicians, nurses, and other healthcare professionals regarding optimal therapeutic outcomes for patients.
- Participated in formulary management activities such as evaluating new drugs for formulary inclusion or exclusion decisions based on cost-effectiveness criteria.
- Managed inventory levels of medications throughout the facility ensuring adequate stock is available when needed.
- Compounded sterile products according to USP 797 standards when necessary.
- Assessed medication appropriateness using evidence-based guidelines along with patient specific factors such as age, weight, concurrent diagnosis.
- Oversaw and monitored dispensation of controlled substances according to regulatory requirements.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Trained individuals in how to use devices to promote optimal medical support.
- Answered patient questions and data requests.
Education
Pharm.D - Pharmaceutical Sciences Branch
Islamic Azad University
Iran01.2008
Skills
- Analysis & Documentation
- Qualitative Decision Making
- Team Leadership & Development
- Communication
- Drug Inventory Management
- Regulatory Compliance
- Staff Management
- Pharmaceutical knowledge
- Patient Counseling
- Care Monitoring
- Quality Assurance Controls
- FDA Drug Safety Guidelines
- Pharmacy operations
- Clinical Collaboration
- Medication ordering
- Risk Management
- Critical Thinking
- Decision-Making
- Certified in CPR/AED
- Written Communication
- Time Management
- Problem-solving aptitude
Affiliations
- Abhar Pharmaceutical Association (2008 – Present)
- Iranian Scientific Pharmaceutical Association (2004 – Present)
- Iranian Pharmaceutical Association (2004 – Present)
- Medical System Organization (2004 – Present)
Websites
Certification
- Certificate of Training, ISO 9001: 2008 Internal Audit, Saman Andish Co – Tehran, IR
- Certificate of Training of Founder and Technical Manager of Pharmacy and TTAC System, Pharmacists Association – Tehran, IR
- Certificate of Attendance of Training Course on Knowledge of Regulations and Rules of Drug Registration, Food and Drug Administration – Tehran, Iran
- Certificate of Industrial Pharmacy Training Course, (3.3.s Drug Substance) Common Technical Document, Food and Drug Administration – Tehran, IR
- Attended lectures in more than 50 different events (Morning, Advisory Board, Stand Alone) – Tehran, IR
- Certificate of Achievement for Recognition of Successful Completion of Decision Making / Problem Solving Workshop, Radman Consulting Group – Tehran, IR
- Certificate of Completion, Octapharma Sales and Marketing Training Program, Octapharma – Tehran, IR
- Certificate of Achievement for Successful Completion of Professional Behavior Workshop, Radman Consulting Group – Tehran, IR
- Pharmacy technician certificate (PTCE) -Boston,US.
Professional Development
International Congress of Asthma and Allergy | Alzheimer’s Pharmacotherapy | Pharmacotherapy of Psychosis and Depression Disorders | Pharmacotherapy of Cancer | Professional Social Issues | Pharmacotherapy of Cardiovascular Diseases | Surveillance and Control of Nosocomial Infections | Pharmacotherapy of Respiratory Disorders | Innovation and Novelties | Pain Medications and Rheumatoid Disorders | Digestive Disease Medications | Kidney and Urinary Tract Disorders | Pharmacotherapy of Neurological Disorders | Pharmacotherapy of Cancer and Blood Diseases | Respiratory Disorders | Drug Treatments and Natural Products | Conference on Prevention and Control of Diseases Caused by H1N1 Virus | Enhancement of the Professional Skills of Pharmacists
Languages
- Persian – Native
- English – MHLE license/Fluent
- Turkish – Basic
Awards
Pharmaceutical Sciences Branch of Tehran Islamic Azad University, Graduated Valedictorian; Iranian grade point average 19.5 out of 20 | Scored highest in University and 9th in Iran on Basic Sciences Exam | Practice in Medical Advisor and Consulting, Pharmacy Management, Teaching, International Computer Driving License, Team Work, Self-awareness/confidence
Research And Publications
- https://doi.org/10.1002/slct.202301438
- https://doi.org/10.1007/s12032-023-02233-0
- DOI: 10.1039/D3RA01790G
- https://doi.org/10.1007/s00044-023-03050-w
- https://doi.org/10.1186/s13065-023-01000-6
- https://doi.org/10.1007/s00232-024-00307-2
- https://doi.org/10.1002/ardp.202300517
- DOI: 10.1039/d3ra01790g
Accomplishments
- 1st place in university
- 9th place in National Basic Sciences, Practice in Medical Advising and Consulting and
- Pharmacy Management exam
Languages
English
Full Professional
Arabic
Elementary
Persian
Native/ Bilingual
Turkish
Limited
References
References available upon request.
Timeline
Medical Affairs Manager
Omid Darou Salamat Co.
01.2020 - 04.2023
Responsible Pharmacist/Regulatory Affairs Officer
Jam DarouSabz Co.
01.2020 - 01.2022
Sole Owner / /Clinical Pharmacy Manager
Dr. Fakhri’s Pharmacy
07.2018 - 12.2023
Manager of Medical Scientific Affairs/Pharmacovigilance Specialist
Pourateb pharmaceutical company holding
01.2014 - 01.2020
Clinical Pharmacy Staff
Various Pharmacies
05.2011 - 01.2014
Hospital Clinical Pharmacist
Emdadi hospital pharmacy
04.2009 - 04.2011
Pharm.D - Pharmaceutical Sciences Branch
Islamic Azad University
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