Azael Galindo
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
25
25
years of professional experience
Work History
Work Study Student
University of Phoenix
Dallas, TX
11.2022 - Current
- Currently advancing knowledge in business disciplines including finance, marketing, and management within a Bachelor's/Master's program.
- Developed skills and knowledge in business field.
Assistant Manager
Avis Budget Group
Dallas Love Field, TX
03.2000 - 05.2004
- Coordinated with other departments to ensure smooth flow of operations.
- Implemented quality control measures to uphold company standards.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies as needed.
- Recruited and trained new employees to meet job requirements.
- Assisted with customer requests and answered questions to improve satisfaction.
Manager Training
Hertz
Dallas, TX
03.2013 - 10.2016
- Delivered exceptional customer service to enhance client satisfaction.
- Negotiated insurance coverage to ensure customers' peace of mind during vehicle rentals.
- Facilitated customer research to confirm rental insurance coverage with collaboration from insurance providers.
- Coordinated replacement rentals to ensure customer satisfaction.
- Assisted customers in extending replacement rentals by verifying vehicle repairs.
- Met daily sales targets and consistently achieved monthly quotas.
- Trained and mentored sales agents into successful employees.
Manager
Taco Cabana
Dallas, TX
02.2016 - 04.2018
- Train employees with preparing the food to companies policy standards
- Help train and set up ServSafe classes
- Maintained store's appearance and merchandising with ongoing marketing
- Responsible for store's daily operations, high-volume customer service, profit, and loss management as well as setting, monitor, and driving sales goals
- Recruited, interviewed, hired, developed, evaluated, coached, and counseled employees
General Manager
KFC/ Taco Bell
Dallas, TX
12.2018 - 06.2020
- Help train and set up ServSafe classes
- Would monitor all reports for cash handling train managers to help run reports for daily tasks
- I would train assistant managers in food, inventory, and how too monitor hours and reports for employees
- Responsible for store's daily operations, high-volume customer service, profit, and loss management as well as setting, monitor, and driving sales goals
- Recruited, interviewed, hired, developed, evaluated, coached, and counseled employees
- Maintained store's appearance and merchandising with ongoing marketing
Manager
Whataburger
McKinney, TX
02.2020 - 10.2022
- Assist customers with issues of orders, lead team on daily biases look over counts of store manage tasks at hand, pull reports daily for cash registers
- Responsible for store's daily operations, high-volume customer service, profit, and loss management as well as setting, monitor, and driving sales goals
- Recruited, interviewed, hired, developed, evaluated, coached, and counseled employees
- Maintained store's appearance and merchandising with ongoing marketing
Education
Bachelor's - Business Management
University of Phoenix
Dallas, TX05-2025
Associate of Arts - 4 Year Basics
University of Phoenix
Dallas, TX05-2023
Skills
- Coaching and Development
- Verbal and written communication
- Accurate Cash Management
- Issue Mediation
- Financial Performance Analysis
- Talent Acquisition
- Training & development
- Interview Facilitation
- Customer Engagement
- Understanding of Employment Regulations
- Inside Sales Management
- Team Leadership
- Sales Management
- Cost Analysis
- Point Of Sale Management
- Marketing
- Effective Upselling Techniques
- Effective Time Management
Languages
- Spanish, Fluent
- English, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
- Awards in high rating in sales above and beyond
- Award in must improved in a monthly and quarterly rating
Languages
Spanish
Professional
Timeline
Work Study Student
University of Phoenix
11.2022 - Current
Manager
Whataburger
02.2020 - 10.2022
General Manager
KFC/ Taco Bell
12.2018 - 06.2020
Manager
Taco Cabana
02.2016 - 04.2018
Manager Training
Hertz
03.2013 - 10.2016
Assistant Manager
Avis Budget Group
03.2000 - 05.2004
Bachelor's - Business Management
University of Phoenix
Associate of Arts - 4 Year Basics
University of Phoenix
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