Azael Moreno
Sarasota,Florida
Summary
Proven track record in enhancing customer satisfaction and sales at Eager Beaver Car Wash, leveraging exceptional communication and upselling techniques. Demonstrated resilience and responsibility at Opal Lido Beach Resort, ensuring memorable customer experiences. Skilled in inventory management and fostering positive customer relationships, I excel in fast-paced environments, driving results with patience and order.
Overview
5
5
years of professional experience
Work History
Pool and Beach Attendant
Opal Lido Beach Resort
03.2024 - Current
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
- Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
- Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
- Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
CSA
Eager Beaver Car Wash
01.2023 - 03.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Sales Associate
Ciro Sanchez and Co
09.2019 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Sistem Analytics - Computer Software And Media Applications
Instituto Universitario Los Andes
San Cristóbal, Tachira, Venezuela04.2010
Humanities -
Colegio Parr. Monseñor SANMIGUEL
San Cristóbal, Táchira, Venezuela07.1998
Skills
Costumer Service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Pool and Beach Attendant
Opal Lido Beach Resort
03.2024 - Current
CSA
Eager Beaver Car Wash
01.2023 - 03.2024
Sales Associate
Ciro Sanchez and Co
09.2019 - 10.2021
Sistem Analytics - Computer Software And Media Applications
Instituto Universitario Los Andes
Humanities -
Colegio Parr. Monseñor SANMIGUEL
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