Summary
Overview
Work History
Education
Skills
Timeline
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Azahna Davenport-Murray

Azahna Davenport-Murray

Romulus,MI

Summary

Highly adaptable and customer-focused professional with a background in three years of diverse customer service roles, eager to transition into a dynamic career as a Flight Attendant. Possessing a proven track record of delivering exceptional service and resolving customer concerns, I bring strong communication skills, a keen attention to detail, and a passion for ensuring passenger safety and comfort. Known for my ability to remain calm under pressure and effectively collaborate with team members to meet and exceed passenger expectations. Excited to leverage my skills and enthusiasm for travel to provide a memorable and enjoyable experience for airline passengers.

Overview

3
3
years of professional experience

Work History

Home Meal Solution Associate

Walmart
11.2023 - Current


  • Enhanced customer satisfaction by promptly and accurately fulfilling food orders.
  • Maintained a clean and sanitary work environment, reducing the likelihood of food contamination.
  • Ensured high-quality food presentation with careful attention to detail and plating techniques.

Bakery Associate

Walmart
02.2023 - 11.2023
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Improved bakery efficiency through effective time management and prioritization of tasks.
  • Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
  • Collaborated with team members to ensure consistent product quality and adherence to company standards.

Cashier

Krogers
08.2022 - 12.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Customer Service Representative

Qualfon
09.2021 - 11.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Highschool Diploma -

Michigan Great Lakes Virtual Academy
Manistee, MI
06.2021

Skills

  • Exceptional Customer Service and Assistance: Proven ability to provide personalized assistance and address passenger needs effectively
  • Strong Communication Skills: Clear and concise communication in diverse settings, ensuring seamless interaction with customers
  • Effective Problem Solver: Capable of quickly assessing situations and finding solutions to ensure satisfaction and safety
  • Attention to Detail: Meticulous in adhering to safety protocols, maintaining cleanliness, and ensuring the highest standards of service
  • Multitasking: Skilled in managing multiple tasks efficiently, adapting to changing circumstances, and prioritizing company needs
  • Team Collaboration: Experienced in working collaboratively with diverse teams to ensure smooth operations and a positive customer service experience
  • Adaptability: Flexible and adaptable to different environments, able to handle challenges and unexpected situations with composure
  • Conflict Resolution: Proficient in handling difficult situations and conflicts with diplomacy and professionalism

Timeline

Home Meal Solution Associate

Walmart
11.2023 - Current

Bakery Associate

Walmart
02.2023 - 11.2023

Cashier

Krogers
08.2022 - 12.2022

Customer Service Representative

Qualfon
09.2021 - 11.2021

Highschool Diploma -

Michigan Great Lakes Virtual Academy
Azahna Davenport-Murray