Summary
Overview
Work History
Education
Skills
DIVERSITY EXPERIENCE
Languages
Timeline
Generic

AZAIRA IBARRA

Summary

Professional data management specialist with extensive background in data entry operations. Skilled in optimizing workflows, ensuring data accuracy, and implementing process improvements. Strong focus on team collaboration and achieving results. Known for reliability, adaptability, and effective communication. Proficient in various data management software and techniques.

Overview

14
14
years of professional experience

Work History

Sports Director Assistant

Esporta Gym
01.2019 - 09.2025

Keep Score for the 3 on 3 Men's Basketball League

Keep Track of Each Player’s Stats

Create weekly Schedules/ Games for the League

Led strategic planning initiatives to increase gym participation in local sporting events.

Used Microsoft excel to keep players stats to show them there progress.

Developed and implemented sports programs to enhance member engagement and retention.

Established partnerships with local organizations to expand outreach and increase membership opportunities.

Ensured compliance with all governing body rules and regulations, maintaining the integrity of our athletic programs.

Flight Attendant

PSA Airlines
10.2023 - 10.2024

Assisting the Captain in the safe and efficient conduct of the flight planning through termination.

Complying with all applicable FARs, TSA, DOT regulations, company procedures and policies.

Performing the correct and timely completion of all duties assigned by either the company or Captain.

Conducting a preflight inspection of all cabin emergency equipment applicable to the type of aircraft as outlined in the Inflight Manual.

Promptly reporting any mechanical discrepancies to the Captain.

Advocating directly and clearly to the Captain perceptions he or she may have relative to the safety of the passengers.

Maintaining a high degree of crew coordination and professionalism.

Performing duties in a professional, efficient and cordial manner at all times when on duty.

Completing records and reports as required.

Performs other duties as assigned to support the efficient operation of the department and company.

Aiding in safe and efficient flight operations

Advocating directly and clearly to the Captain perceptions he or she may have relative to the safety of the passengers

This role will occasionally use standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets

Conducted safety demonstrations and briefings, promoting adherence to airline protocols and regulations.

Resolved passenger concerns promptly, enhancing overall travel experience and maintaining brand loyalty.

Supervisor

MVB Motor Vehicle Services of Buckeye
02.2021 - 09.2023

Manage employees' schedules for lunch

Keeping all employees up to date on policy changes

I created excel spreadsheets that helped me keep track of CSR’s of doing their daily work and tasks then need to get done before end of shift. Microsoft excel and word used daily

Checking employees transactions and correcting any errors, as well as informing employees of their errors and how to correct them. As well as answering questions and help them with any questions

I am certified as a Driver’s License Instructor, so I would also go out with customers to test them

Attending various meetings, conferences and training sessions

Conduct research and compile findings

Handle a variety of complex, sensitive and confidential materials simultaneously

Prioritize work assignments and meet deadlines, resolve issues

Issue permits and calculate, collect appropriate fees and taxes and completes associated cash reconciliations

Responsible for security of cash receipts, information and a wide variety of accountable forms

Regulate, through permit issuance, domestic and foreign-based commercial vehicle traffic entering and exiting the State

Perform duties which involve continual public contact, which may involve face to face contact with irate individuals

Incumbent will be assigned to one of three shifts and may be rotated, as necessary

Answer various inquiries pertaining to motor vehicle administrative rules, regulations, federal and state statutes, policies and procedures

Resolve customer issues, problems and/or concerns

Provide information to representatives of other states motor carrier entities, transportation personnel, law enforcement agencies, T&R offices and other governmental entities

Issues applicable permits, routes over-dimensional loads and collects appropriate fees and taxes

Reconciles cash receipts and prepares daily deposits

Identify when enforcement actions is required and refer the problem to an enforcement officer or supervisor

Examine motor carrier vehicle registrations and related documents to determine authenticity

Supervised daily operations to ensure compliance with state regulations and company policies.

Trained and mentored staff to enhance service delivery and operational efficiency.

Led cross-functional projects utilizing Microsoft tools to streamline workflows and improve collaboration.

Mentored junior staff in best practices for Microsoft software usage, fostering a culture of continuous improvement.

Provided expert support for Microsoft applications, resolving technical issues quickly and efficiently.

Data entry

Duncan and sons trucking LLC
01.2020 - 01.2021

Customer service agent, would work multiple computer screens and help track containers and keep them on schedule. Method of communication with our customers was phone and emails.

Each account was taken care with professionalism and care.

Microsoft excel and Word was a daily use to keep track of containers schedules.

Communication was very important with our dispatchers.

Reduced accounting errors with diligent attention to detail and thorough data entry.

Reduced errors in data entry by implementing a thorough double-checking system.

Improved application processing times by streamlining workflows and implementing efficient data entry techniques.

Maintained accurate records through diligent data entry and document management practices.

Performed general clerical tasks such as filing, faxing and data entry.

Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.

Customer Service Rep

Sam's Club
08.2018 - 12.2018

Juggling several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area-you get the idea!

Maintaining a positive attitude by smiling, greeting and thanking members

Providing exceptional customer service to members across the club as needed, answering any questions they may have

Maintaining a clean, neat, and member-ready area

Maintaining safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management

Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology

Processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback

Manager

Check Changers of Arizona
01.2015 - 01.2017

Provided Excellent Customer Service

Cashing checks

Assisting clients with sending money through Western Union or Money Orders

Title and Registration Services

Balancing end of shift cash drawers

Drivers License Certified

Manage,train,and help employees

Completing dealership title and registration transaction packets

Led operational strategies to enhance customer service efficiency and satisfaction.

Managed team performance, fostering a collaborative environment to achieve business objectives.

Implemented process improvements that streamlined cash handling and transaction accuracy.

Developed training programs for staff, enhancing skill sets and operational effectiveness.

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees

Led data entry team to ensure accuracy and efficiency in processing large volumes of information.

Implemented quality control measures to enhance data integrity and minimize errors.

Developed training programs for new staff to improve onboarding and operational productivity.

Oversaw daily operations, ensuring adherence to organizational standards and compliance requirements.

Provided expert guidance on troubleshooting complex software issues, ensuring minimal downtime for users.

Executed strategic initiatives to integrate new Microsoft technologies, aligning them with organizational goals and objectives.

Trained in-house users on advanced functionality of MS Word and Excel.

Manager

McDonald's
06.2011 - 12.2013

Responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness

Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Work with leader to set the restaurant’s goals and creates a plan to achieve the goals

Meet restaurant goals

Leading a team of Department Managers that has specific responsibilities in the restaurant

Helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments

Oversaw compliance with regulatory standards, ensuring adherence across all transactions.

Led customer service team to enhance service delivery and improve satisfaction rates.

Developed training programs to increase staff efficiency and product knowledge.

Oversaw daily operations, ensuring adherence to quality standards and best practices.

Analyzed performance metrics to streamline processes and optimize resource allocation.

Fostered a positive work environment through effective communication and team-building activities.

Collaborated with cross-functional teams to align customer service strategies with business goals.

Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Resolved escalated customer issues, enhancing brand loyalty through effective conflict resolution techniques.

Education

Certificate of Completion -

Flight Attendant Prep Academy
Scottsdale, AZ
07.2021

High School Diploma - undefined

Pinnacle Online High School
Tempe, AZ
05.2017

Skills

  • Strong Communication skills
  • Strong Leadership Skills
  • Personable, Positive & a Fast Learner
  • Excellent Organization Skills
  • Strong Work Ethics & Detail-Oriented
  • Team management
  • Microsoft dynamics 365
  • Decision-making
  • Documentation and reporting
  • Accuracy and speed
  • Efficiency improvement
  • Deadline oriented

DIVERSITY EXPERIENCE

  • Proficient in English and Spanish
  • Food Handler License
  • Notary Public
  • Fraudulent Document Regulations (FDR)
  • 9+ years of Customer Service
  • Driver’s License Certification
  • Level 1 Inspection Certified

Languages

Spanish
Full Professional

Timeline

Flight Attendant

PSA Airlines
10.2023 - 10.2024

Supervisor

MVB Motor Vehicle Services of Buckeye
02.2021 - 09.2023

Data entry

Duncan and sons trucking LLC
01.2020 - 01.2021

Sports Director Assistant

Esporta Gym
01.2019 - 09.2025

Customer Service Rep

Sam's Club
08.2018 - 12.2018

Manager

Check Changers of Arizona
01.2015 - 01.2017

Manager

McDonald's
06.2011 - 12.2013

High School Diploma - undefined

Pinnacle Online High School

Certificate of Completion -

Flight Attendant Prep Academy