Azalea Morales
Houston,TX
Summary
Highly driven General Manager successful at implementing strategic approaches to increase sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
General Manager
Chipotle
Houston, TX
08.2019 - 07.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Established policies for cash handling procedures to maximize security measures.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Assistant General Manager
Domino's Pizza
Houston, TX
10.2022 - 06.2023
- Evaluated current processes within the store environment to identify areas of improvement.
- Ensured that customer service standards were met or exceeded at all times.
- Ensured compliance with company policies, procedures, and regulations.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Adhered to all health department regulations regarding food storage and preparation.
Education
High School Diploma -
Westfield High School
Houston, TX06-2019
Skills
- Workflow Planning
- Schedule Management
- Budget Analysis
- Leadership and team building
- Staff Supervision
- P&L Management
- Expense Control
- Critical Thinking
- Effective Multitasking
- Customer Service
- Schedule Coordination
- Payroll Processing
- Problem-Solving
Timeline
Assistant General Manager
Domino's Pizza
10.2022 - 06.2023
General Manager
Chipotle
08.2019 - 07.2024
High School Diploma -
Westfield High School
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