Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Possess strong communication and demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Seeking entry-level management opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Team Leader
Petsense by Tractor Supply
Uvalde, Texas
01.2025 - Current
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise on shelves.
Answered questions about store policies and addressed customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Accomplished multiple tasks within established timeframes.
Opened/closed store, counting vault money daily and finishing closing store paperwork and store deposits.
Monitored customers for signs of security concerns and escalated issues to management.
Engaged in friendly conversation with customer to better uncover individual needs.
Recover merchandise, perform janitorial duties, participate in freight processes and execute price changes.
Sanitize and maintain holding tanks.
Beauty Advisor
Sally Beauty
Uvalde, TX
10.2024 - Current
I act as the manager on duty.
Created a positive shopping experience for each customer through effective communication skills.
Assisted in opening and closing procedures including counting money drawer contents at end of shift.
Greeted customers upon entering store or salon and established friendly relationships with them.
Followed company policies related to returns, exchanges, and refunds according to guidelines.
Upsold additional beauty items when appropriate to increase sales revenue.
Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Provided customers with product advice and recommendations based on their individual needs.
Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
Finalized purchases and processed payments.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Housekeeping Cleaner
Frio Canyon Vacation Rentals
Concan, TX
01.2024 - 09.2024
Daily and deep cleaning
Dusting and polishing
Followed safety rules when handling cleaning chemicals
Vacuumed carpet and wood floor polishing
Sanitized and cleaned sinks, countertops toilets and showers
Appliance and grout cleaning
Assisted with laundry duties as needed, including sorting, washing, drying and folding items
Checked inventory for required supplies and made lists for needed cleaning products
Dispose of trash in a friendly, environmentally friendly manner and replace liners.
Replaced sheets and pillowcases, and used hospitality corners on beds to provide comfort for guests.
Reported any type of issue to supervisor immediately
Cleaned homes' floors by sweeping, mopping, and scrubbing.
Removed finger marks and smudges from refrigerators, dishwasher, microwave ovens, mirrors and glass windows to enhance shine.
Adhered to daily cleaning schedules and updated as needed based on demand
Server / Waitress
Oasis Outback Restaurant
Uvalde, TX
01.2024 - 06.2024
Greeted all guests using the guests name as often as possible and provided menus
Took orders from guests accurately and in a timely manner
Delivered food orders and beverages promptly and courteously
Provided exceptional customer service to high volume of daily customers
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Kept the place of work and surrounding area of restaurant clean and organized
Removed plates and glasses from tables and placing them on designated cart
Prepared accurate checks that itemize and total meal costs and taxes
Always focused on making sure that every guest was served to the highest standards by having an outgoing, polite and professional attitude towards all guests
Promoted desserts, appetizers and specialty drinks to optimize sales
Stayed informed about daily specials, new menu items, promotions.
Addressed complaints to manager and kitchen staff and served replacement items
Implemented feedback from customers to improve service quality and menu offerings.
Stocked service areas with supplies during slow periods
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Bussed tables as needed during peak hours.
Answered questions about menu items, ingredients, and pricing.
Filled condiments and napkin containers during slack periods.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Price Auditor / Stocker / Fulfillment Associate
Walmart Supercenter
Uvalde, TX
02.2022 - 10.2023
Performed daily audit of price changes to ensure accuracy and compliance with company regulations
Conducted inventory management of items in all departments
Unloaded freight, sorted and stocked merchandise
Fulfilled online customer orders for shipment
Greeted and assisted customers with all of their shopping needs
Provided accommodations to customers with physical disabilities
Posed as a model for advertising and display of merchandise
Built displays to promote store products as well as making a balloon arch for the Garden Reopening Event
Participated in community outreach events such as the annual Uvalde Christmas Parade
Education
High School Diploma -
Dr. Leo G. Cigarroa
Laredo, Tx
05-2001
Skills
Price Auditor
Inventory Management
Freight Handler
Stocker
Online Fulfillment
Exceptional Customer Service
Model
Display Builder
Community Outreach
Communication
Hardworking and Compassionate
Fluent in English and Spanish
Excellent oral and written communication
Physically strong
Customer-Oriented
Vacation Home Rental Cleaning
Restocking supplies
ALWAYS Willing to Learn and Like to Challenge Myself
Team leadership
Money handling
Scheduling and planning
Workplace safety compliance
Loss prevention strategies
Languages
English
Professional
Spanish
Professional
Timeline
Team Leader
Petsense by Tractor Supply
01.2025 - Current
Beauty Advisor
Sally Beauty
10.2024 - Current
Housekeeping Cleaner
Frio Canyon Vacation Rentals
01.2024 - 09.2024
Server / Waitress
Oasis Outback Restaurant
01.2024 - 06.2024
Price Auditor / Stocker / Fulfillment Associate
Walmart Supercenter
02.2022 - 10.2023
High School Diploma -
Dr. Leo G. Cigarroa
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