Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Azara Smith

Azara Smith

Queens

Summary

Experienced healthcare and operations professional with a strong attention to detail. Skilled in data management, patient coordination, and regulatory compliance. Proficient in analyzing medical data, managing healthcare systems, and collaborating with cross-functional teams for drug and medical supply safety and adverse event reporting. Demonstrated success in upholding high standards of quality and efficiency while prioritizing patient safety.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Private Investigator

Unity Surveillance & Investigations, LLC
11.2024 - Current

• Conduct detailed surveillance and data collection to evaluate claim legitimacy.

• Analyze medical records, witness statements, and case data to provide accurate, comprehensive reports.

• Collaborate with medical professionals, legal teams, and law enforcement to ensure compliance and accurate documentation, aligning with data integrity standards.

Clinical Onboarding Specialist(Hybrid)

Huma
04.2024 - 01.2025

• Educate patients on remote monitoring devices, ensuring accurate data collection and adherence to medical protocols.

• Provide technical support and guidance, ensuring patient-reported data is captured and documented effectively.

• Collaborate with healthcare providers to analyze & ensure seamless integration of medical devices, supporting accurate patient outcome.

  • Create presentations and reports with accurate data entry and formatting.

Office & Surgical Manager

South Island Orthopedics
05.2021 - 04.2024
  • Supervised and trained staff on projects, managed patient inquiries, hospital requests, and office events
  • Scheduled surgeries, appointments, and handled insurance authorizations with various providers
  • Ordered and tracked clinical and office supplies to maintain smooth operations

Project Coordinator(Contract)

Rapid Reliable Testing
06.2020 - 12.2022
  • Managed clinical staffing, project plans, timelines, timesheets and inventory budgets for vaccine sites.
  • Developed project schedules, created client-facing presentations, proposals, and reports.
  • Analyzed site-specific information to identify operational status levels, to the report to our Managing Director.

DME Manager

Galaxy Medical Supply
06.2017 - 03.2020

• Managed billing operations, oversaw authorizations, nurtured client relationships, coordinated insurance payments, and supervised payroll and staff scheduling to ensure seamless administrative and financial processes.

  • Handled 40-70 calls daily, verified insurance coverage, and coordinated prior authorizations with clinical staff
  • Managed billing, authorization denials, audits, collected copays, and dispatched technicians for approved supplies

Logistics Manager

USMC 6th Communications Battalion
11.2014 - 03.2020
  • Led and managed logistics projects, developing strategic plans to improve operational efficiency and streamline processes
  • Monitored inventory levels, initiated timely restocking, and ensured accurate inventory tracking to avoid shortages or delays
  • Organized workshops, webinars, and coaching sessions to foster team development, enhance skills, and promote collaboration across departments

Education

Associate of Arts - Healthcare Administration

Borough of Manhattan Community College
Manhattan, NY
06.2017

Certification in Logistics And Materials Management -

United States Marine Corps
Brooklyn, NY
05.2015

Skills

    Healthcare Operations:

    Data Management & Regulatory Documentation

    Medical Record Analysis & Reporting

    Healthcare Insurance Compliance & Device Safety Protocols

    Authorizations, ICD10/CPT/HCPCS Coding, Insurance Verification & Billing

    Scheduling & Case Management

    Technical Skills:

    Software Management & Inventory Control

    Vitals Monitoring & Surgery Preparation

    Training, Development & Cross-functional Team Collaboration

    Software Proficiency:

    Microsoft 365 & Google Workspace

  • Salesforce, Athena, BrightTree, ECW, ADP, QuickBooks, Teamworks, & Depuy

Certification

  • Certified Medical Assistant, 2022
  • CPR & BLS Certification, 2023
  • OSHA 30, 2024
  • Flagger/Traffic Control, 2024
  • Private Investigation (WC, NF, Disability Claims), 11/01/24

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Private Investigator

Unity Surveillance & Investigations, LLC
11.2024 - Current

Clinical Onboarding Specialist(Hybrid)

Huma
04.2024 - 01.2025

Office & Surgical Manager

South Island Orthopedics
05.2021 - 04.2024

Project Coordinator(Contract)

Rapid Reliable Testing
06.2020 - 12.2022

DME Manager

Galaxy Medical Supply
06.2017 - 03.2020

Logistics Manager

USMC 6th Communications Battalion
11.2014 - 03.2020

Associate of Arts - Healthcare Administration

Borough of Manhattan Community College

Certification in Logistics And Materials Management -

United States Marine Corps
Azara Smith