
Executive Assistant and Operations Administrator with 10+ years of experience in healthcare administration, medical supplies, and hospital operations. Skilled in executive support, scheduling, patient coordination, and inventory management. Adept at improving efficiency, collaborating with medical professionals, and ensuring smooth workflows while adhering to regulations. Focused on process improvement, team leadership, and delivering exceptional service in fast-paced environments.
Executive Support & Calendar Management
Hospital & Medical Office Administration
Patient Scheduling & Medical Authorizations
Insurance Verification & Billing (ICD-10/CPT/HCPCS)
Staff Coordination & Onboarding
Process Improvement & Compliance
Medical Fraud Investigation & Claims Verification
EMR Systems (Brightree, Athena, ECW)
Microsoft 365 Google Workspace Salesforce
Customer Service & Patient Relations
• Certified Medical Assistant, 2022
• CPR & BLS Certification, 2023
• OSHA 30, 2024
• Flagger/Traffic Control, 2024
• Private Investigation (WC, NF, Disability Claims), 2024