Angelic Zaragoza Sandoval
Tampa,FL
Summary
Dynamic Office Manager with proven expertise at Foster's Auto & Truck Repair, excelling in budgeting and financial management. Recognized for enhancing organizational efficiency and delivering exceptional customer service. Adept at problem-solving and fostering team collaboration, ensuring seamless operations and superior service delivery in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Office Manager
Foster's Auto & Truck Repair
09.2021 - Current
- Manage office and shop supplies, inventory, and procurement.
- Scheduling of services.
- Maintained organization of digital and physical filing systems for efficient access.
- Communicate effectively between vendors, technicians, and customers to ensure timely and proper service delivery.
- Submit payments to vendors and keep track of refunds due to office.
- Keep track of daily income and balance out profits.
- Negotiate cost of vehicle repairs with third party fleet management companies.
- Ensure incoming work is distributed properly between technicians in accordance with their individual expertise.
- Quality control, customer service, and problem solving.
- Process payments at time of service completion.
Language Interpreter
Cyracom International
01.2019 - 05.2021
- Facilitated over the phone communication between English and Spanish speakers in diverse settings, ensuring clarity and understanding.
- Interpreted complex language with fluidity for legal, financial, insurance, and medical professionals, maintaining accuracy and confidentiality.
- Conducted consecutive interpretation during phone calls, adapting to varying contexts and lexical variations.
- Provide excellence in customer service.
Office Manager
Achievement Center
01.2016 - 01.2019
- Process weekly payments.
- Distribute children between classrooms to ensure everyone was within the licensing ratio requirements.
- Registration of new students.
- Ensure availability of all necessary materials to fulfill weekly lesson plans.
- Supervise nutrition menu.
- Cover classrooms and comply with teachers' designated lesson plans.
Education
High School Diploma -
Online Educational Program
Texas City, TXSkills
- Customer service
- Office management/administration
- Organizational skills
- Budgeting and financial management
- Communicational Skills
- Problem Solving
- Team player
- Leadership skills
- Punctual
- Can type up to 60 words per minute
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
Foster's Auto & Truck Repair
09.2021 - Current
Language Interpreter
Cyracom International
01.2019 - 05.2021
Office Manager
Achievement Center
01.2016 - 01.2019
High School Diploma -
Online Educational Program
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