Azaria Getachew
Summary
Sales professional with a strong focus on building lasting customer relationships and effectively addressing objections. Proven ability to guide clients through the sales process, leveraging communication skills and strategic follow-up to enhance engagement and drive sales results in a competitive environment.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Luxury Car Salesman
DARCARS Lexus of Silver Spring
Silver Spring, MD
05.2026 - Current
- Guide customers through the sales process from initial contact and needs assessment through test drives, pricing, and delivery.
- Present products, features, options, pricing, and purchase details clearly and confidently.
- Handled customer questions and objections calmly, providing solutions that aligned with customer needs and facilitated successful sales.
- Built strong customer relationships through professional communication, attentive follow-up, and tailored recommendations that increased customer satisfaction.
- Followed up with prospective customers via phone, text, email, and video to sustain engagement and advance sales opportunities.
- Work closely with managers and dealership teams to structure deals and provide a smooth customer experience.
Automotive Valet
DARCARS Lexus of Silver Spring
Silver Spring, MD
04.2026 - 05.2026
- Ensured vehicles were clean, organized, and showroom-ready to enhance customer experience.
- Managed vehicle flow and maintained presentation standards to enhance dealership operations and improve customer satisfaction.
- Safely transported and parked a wide range of vehicles, including manual and high-performance models.
- Collaborated with sales team to create a welcoming environment, ensuring smooth customer interactions.
Barista / Bean Roaster
Prime Coffee & Bakery
Silver Spring, MD
09.2025 - 04.2026
- Cultivated customer relationships, tailoring product recommendations to enhance satisfaction and loyalty.
- Delivered exceptional customer service in a high-volume environment, ensuring satisfaction and repeat business.
- Upsold menu items while ensuring swift service and precise order accuracy.
- Earned recognition for consistent efficiency and reliability in daily operations.
Server
Sheger Spring Cafe
Silver Spring, MD
02.2025 - 09.2025
- Delivered personalized service to improve customer experience and satisfaction.
- Oversaw multiple tables, ensuring professionalism and attention to detail.
- Resolved customer concerns efficiently through effective communication with team members.
Skills
- Quick learner of new system
- Customer relationship management
- Conflict resolution knowledge
- Sales strategy
- Upselling techniques
- Objection handling
- Pricing negotiation
- Deal structuring
- Product presentation
- Customer follow-up
- Multitasking in fast-paced environments
- Results-oriented mindset
- Confident communicator
- Motivated sales professional
- Customer relationship management
- Competitive performance focus
- Team-oriented professionalism
- Upselling techniques
- Effective communication
- Conflict resolution
- Effective communication
- Sales negotiation
Personal Information
- Title: Sales Professional
- Availability: Flexible availability, including Saturdays and evenings
LANGUAGES
- English
- Amharic
ADDITIONAL INFORMATION
- Flexible availability, including Saturdays and evenings
- Clean driving habits and strong responsibility behind the wheel
- Committed to delivering a professional and positive customer experience
- References available upon request
Languages
English
Native/ Bilingual
Amharic
Native/ Bilingual
Certification
- Lexus Certification
Timeline
Luxury Car Salesman
DARCARS Lexus of Silver Spring
05.2026 - Current
Automotive Valet
DARCARS Lexus of Silver Spring
04.2026 - 05.2026
Barista / Bean Roaster
Prime Coffee & Bakery
09.2025 - 04.2026
Server
Sheger Spring Cafe
02.2025 - 09.2025