Azariah Askew
Hampton,VA
Summary
Striving to obtain a position with an organization where skills and abilities can be utilized effectively while growing professionally and advancing career opportunities. Authorized to work in the U.S for any employer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Mental Health Resolutions, LLC
07.2023 - Current
- Informed patients of financial responsibilities prior to rendering services.
- Scheduled and confirmed appointments.
- Sorted incoming mail and directed to correct personnel each day.
- Supervised setup of conference rooms for staff meetings and office events in common areas.
- Straightened up waiting room to maintain neat and organized space.
- Monitored office supplies to replenish needed inventory before depletion.
- Recorded expenses and maintained accounting records.
- Managed staff scheduling and set patient scheduling policy.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Organized and maintained documents, files and records.
- Performed data entry and processing into system databases and troubleshot minor computer issues.
- Completed interviewing process for potential new hires.
Second Assistant Manager
Yankee Candle Company
10.2019 - 11.2023
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Handled opening and closing duties to keep store organized, well-stocked and running smoothly
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Signed for incoming shipments in manager's absence.
- Set up visually promotional displays using planograms.
- Assisted with training, leading, ad evaluating new and current employees.
- Trained staff to have extensive product knowledge and upselling skills.
- Supervised bank deposits and inventory receipts as part of closing procedures.
Front Office Assistant
Universal Mental Health Services, LLC
04.2022 - 09.2023
- Answered phone calls to provide great assistance and general office information.
- Delivered messages and ran errands.
- Typed, formatted and edited correspondence and other documents.
- Confirmed patient information, collected copays and verified insurance.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
- Scheduled patient appointments, accounting for physician availability and optimal patient loads.
- Inventoried and ordered supplies for office.
- Completed basic bookkeeping and document filing.
- Signed for packages, recorded deliveries and distributed to personnel.
Assistant Store Manager
Tropical Smoothie Café
04.2019 - 07.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities..
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Answered customer questions and addressed customer concerns via phone and in-store.
- Handled scheduling for store shifts to achieved adequate staffing for shifts.
- Completed interviewing process for potential new hires.
Education
Certification - Medical Administrative Assisting
New Horizons Regional Education Center
Hampton03.2022
High School Diploma -
Warwick High School
Newport News, VA06.2020
Skills
- Verbal and Written Communication
- Training and Development
- Scheduling and Coordinating
- Phone Operations
- Data Entry Software
- Appointment Scheduling
- Invoice Preparation, Payment and Collection
- Customer Service
- Administrative Support
- EHR Software
- POS Systems
- Office equipment skills (fax machine, printers/copiers/scanners, shredders, business telephone systems, computer hardware, MS office, Google software)
- File Management, Documentation and Recordkeeping
Certification
BLS CPR, AED + First Aid Certification- Accredited by the American Heart Association (AHA)- August 2023
Timeline
Assistant Office Manager
Mental Health Resolutions, LLC
07.2023 - Current
Front Office Assistant
Universal Mental Health Services, LLC
04.2022 - 09.2023
Second Assistant Manager
Yankee Candle Company
10.2019 - 11.2023
Assistant Store Manager
Tropical Smoothie Café
04.2019 - 07.2021
Certification - Medical Administrative Assisting
New Horizons Regional Education Center
High School Diploma -
Warwick High School
BLS CPR, AED + First Aid Certification- Accredited by the American Heart Association (AHA)- August 2023
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