Azariah Meadows
Ellenwood,GA
Summary
Goal-oriented professional with extensive experience in dedicated customer service. Remains highly poised, positive and confident to thrive in fast-paced environment. Focused on continual self-improvement to professionally represent company.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
Forest Park, Georgia
04.2023 - 05.2024
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Transported goods to designated areas within the warehouse facility.
- Used digital database to keep records of units and stock moved.
Warehouse Worker
Duracell Batteries
Fairburn, Georgia
03.2021 - 09.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
Call Center Representative
Chimes Solutions
Morrow, Georgia
07.2019 - 10.2022
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
Work From Home Agent
Inktel Contact Center Solutions
, GA
01.2021 - 11.2021
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Answered incoming calls in a timely manner and provided accurate information on products and services.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
- Followed up with customers via email or telephone as needed regarding account status or other inquiries.
- Verified accuracy of data entry into company database system.
Work From Home Agent
Amazon
San Francisco, California
03.2018 - 10.2019
- Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
- Answered incoming calls in a timely manner and provided accurate information on products and services.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
- Utilized computer systems to access accounts for research purposes.
- Identified trends in customer feedback and reported findings to management team.
Education
Associate of Science - Nursing
Southern Crescent Technical College
Griffin, GA03-2027
High School Diploma -
Frank Mcclarin Highschool
College Park, GA12-2019
Skills
- Storage Organization
- Warehouse Organization
- Warehouse Operations
- Shipping and receiving
- Appointment Scheduling
- Customer Service
- Call Documentation
- Office equipment proficiency
- Phone Etiquette
- Spreadsheet tracking
- Call handling
Timeline
Warehouse Worker
Amazon
04.2023 - 05.2024
Warehouse Worker
Duracell Batteries
03.2021 - 09.2023
Work From Home Agent
Inktel Contact Center Solutions
01.2021 - 11.2021
Call Center Representative
Chimes Solutions
07.2019 - 10.2022
Work From Home Agent
Amazon
03.2018 - 10.2019
Associate of Science - Nursing
Southern Crescent Technical College
High School Diploma -
Frank Mcclarin Highschool