Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
Timeline
Generic

AZARIAH PARKS, MHA

Atlanta ,GA

Summary

Innovative Executive Member dedicated to boosting all areas of operations and business administration in healthcare industry. Driven leader with proven track record of enhancing operations by conducting in-depth analysis and implementing changes yielding impactful results. Proficient in hospital management software. Commended for developing cost-effective solutions and methods and improving work efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Support Manager

JW Healthcare Consultants
11.2023 - Current
  • Managed complex projects with tight deadlines, ensuring timely delivery of high-quality healthcare solutions to clients.
  • Conducted extensive market research to support strategic decision-making and business growth initiatives for healthcare organizations.
  • Served as a subject matter expert on healthcare regulations, providing guidance to clients on navigating compliance requirements.
  • Provided ongoing support to clients during periods of transition or organizational restructuring, minimizing disruptions to daily operations while maximizing overall effectiveness.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.
  • Optimized job postings for maximum visibility on various job boards, social media platforms, and professional networks.
  • Enhanced client satisfaction by proactively addressing concerns and providing tailored solutions.
  • Managed a diverse portfolio of clients, ensuring timely delivery of products and services to meet their unique needs.
  • Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Spearheaded initiatives aimed at improving community relations, including hosting events such as health fairs or seminars on relevant topics in healthcare management.

Clinical Administrative Assistant

Wellstar Heath System
06.2022 - 11.2023
    • Provide ongoing case management to patients, ensuring the implementation of appropriate treatment plans and adherence to quality models, resulting in optimal outcomes.
    • Identify opportunities for enhancing clinical practices, devising and executing strategies that elevate patient care standards and operational efficiency.
    • Effectively communicate with staff members, physicians, and patients, utilizing active listening and strong interpersonal skills to foster collaboration and understanding.
    • Prepare a variety of written communications, reports, and documents to facilitate efficient healthcare operations.
    • Develop and implement performance improvement strategies and plans, driving continuous enhancement in patient care and operational processes.
    • Utilize coordination and planning skills to achieve results according to schedules and priorities, contributing to streamlined workflows.
    • Implemented a patient education initiative, including timelines and clear guidelines, resulting in a significant reduction in patient calls. This initiative improved patient understanding of treatment plans and post-care instructions.
    • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
    • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
    • Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.

Front Office Specialist

Wellstar Heath System
12.2021 - 06.2022
    • Managed front office operations, ensuring a smooth and efficient patient check-in and check-out process.
    • Scheduled appointments, sent reminders, and maintained an updated master calendar to optimize appointment scheduling.
    • Led a cross-functional team in implementing a streamlined patient intake process, reducing wait times by 20% and improving overall patient satisfaction.
    • Produced form copies, faxed information, and made phone calls to patients, other providers, and insurance companies.
    • Provided a welcoming and informative experience to visitors and customers, fostering rapport and retention.
    • Generated high-quality communications for both internal and external use, maintaining professionalism and clarity.
    • Offered clerical support, addressing routine tasks and fulfilling special requirements as needed.
    • Coordinated the master schedule by booking and rescheduling appointments, effectively balancing workloads.
    • Prepared meeting rooms and materials, ensuring seamless logistical arrangements for productive interactions.
    • Maintained optimal office security by monitoring visitors and adhering to precise security procedures.

Medical Scribe Ambassador

Piedmont Hospital
08.2019 - 11.2021
    • Developed and distributed employee work schedules based on operational needs and employee requests.
    • Coordinated with other healthcare providers to ensure effective communication and aligned treatment plans for patients.
    • Represented the office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
    • Conducted analysis of application capabilities, workflows, data collection, and clinical issues associated with EPIC software.
    • Demonstrated project management skills through planning, execution, and measurement of initiatives.
    • Recommended and executed performance initiatives and optimization activities to enhance overall operational efficiency.
    • Verified signatures and meticulously checked medical charts for accuracy and completion.
    • Collaborated with fellow healthcare providers to coordinate comprehensive and cohesive treatment plans for patients.
    • Assumed responsibility for recruiting and training all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
    • Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
    • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.

Certified Medical Scribe Trainer

Piedmont Hospital
03.2019 - 08.2019
    • Provided training to new medical scribes, ensuring their proficiency in accurately documenting patient encounters and maintaining electronic health records (EHR).
    • Demonstrated expertise in using medical terminology, charting guidelines, and maintaining a high level of detail and accuracy.
    • Facilitated hands-on training sessions to ensure effective utilization of EHR systems and streamline documentation processes.
    • Collaborated with healthcare providers to ensure scribes' understanding of individual provider preferences and workflows.
    • Evaluated trainees' progress, identified areas for improvement, and provided constructive feedback to enhance their skills.
    • Supported the integration of new scribes into healthcare teams, promoting efficient and accurate documentation practices.
    • Maintained up-to-date knowledge of medical practices and EHR updates to deliver comprehensive training.
    • Collaborated with other departments such as human resources, IT support staff, or other stakeholders involved in successful completion of training programs.

Medical Scribe

Piedmont Hospital
04.2017 - 03.2019
    • Assisted healthcare providers in documenting patient encounters, ensuring accurate and comprehensive electronic health records (EHR).
    • Transcribed medical histories, physical examinations, and treatment plans in real-time during patient visits.
    • Collaborated closely with physicians to support efficient and effective patient care and documentation.
    • Recorded diagnostic test results and treatment outcomes, contributing to complete and up-to-date patient records.
    • Managed administrative tasks related to patient documentation and supported healthcare team communication.
    • Demonstrated proficiency in using EHR systems and adhering to HIPAA regulations.
    • Supported clinical tasks in multiple specialties (e.g Emergency Medicine, Cardiology and Urology).
    • Served as an integral member of the healthcare team by actively participating in meetings, offering valuable input on process improvements related to scribe services.
    • Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.

Education

Master of Healthcare Administration - Healthcare Administration

South University

Bachelor of Science - Biology

Clark Atlanta University

Skills

    • Quality Improvement
    • Regulatory Requirements
    • Marketing
    • Logistics Oversight
    • Process Improvement
    • Customer Service
    • Performance reporting
    • Application support
      • End-User Training
      • Clinical Workflow Optimization
      • Epic Implementation
      • Partnership Development
      • Performance Evaluation
      • Recruitment
      • Policy Development
      • Corporate Compliance

Certification

  • Certified Scribe Trainer, Scribe America

Affiliations

  • Association for Women in Science (AWIS)
  • National Society of Certified Healthcare Business Consultant (NSCHBC)

Timeline

Client Support Manager

JW Healthcare Consultants
11.2023 - Current

Clinical Administrative Assistant

Wellstar Heath System
06.2022 - 11.2023

Front Office Specialist

Wellstar Heath System
12.2021 - 06.2022

Medical Scribe Ambassador

Piedmont Hospital
08.2019 - 11.2021

Certified Medical Scribe Trainer

Piedmont Hospital
03.2019 - 08.2019

Medical Scribe

Piedmont Hospital
04.2017 - 03.2019

Master of Healthcare Administration - Healthcare Administration

South University

Bachelor of Science - Biology

Clark Atlanta University

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AZARIAH PARKS, MHA