Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Azariah Askew

Hampton,VA

Summary

Detail-oriented professional with strong organizational and customer service skills. Experienced in managing appointments and supporting team operations. Committed to enhancing office efficiency and patient satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Office Administrator

Mental Health Resolutions, LLC
Newport News, Virginia
08.2023 - Current
  • Verify insurance coverage, and collect co-pays.
  • Answer incoming calls, schedule appointments, and manage calendars for all providers.
  • Generate invoices for services rendered.
  • Maintain office cleanliness by restocking supplies and performing cleaning duties.
  • Transmit medical records and other correspondence via mail, email, or fax.
  • Assist new patients in completing intake paperwork, and scan insurance/ID cards into the patient's chart.
  • Assist the patient by providing referrals to other agencies for additional support.
  • Support HR in the onboarding and training process for new employees.
  • Coordinate staff meetings.
  • Participate in local community events to provide general information about the company.
  • Oversee the office in absence of the Office Director.

Second Assistant Manager

Yankee Candle Co, Inc.
Newport News, Virginia
10.2020 - 11.2023
  • Coordinated training sessions for new team members on company policies.
  • Implemented visual displays to enhance customer engagement in-store.
  • Resolved customer inquiries and complaints with effective problem-solving skills.
  • Generated reports detailing sales trends and other relevant data for management review.
  • Performed procedures for receiving, stocking, and displaying merchandise.
  • Supervised employees in all aspects of job performance by providing guidance and direction.
  • Monitored cash register transactions to ensure accuracy of funds received.
  • Performed the opening and closing procedures of the store.
  • Processed customer online and shipping orders as received.

Front Office Assistant

Universal Mental Health Services, LLC
Newport News, VA
04.2022 - 08.2023
  • Answered incoming calls, responded to voicemails, and transferred calls as needed.
  • Maintained a clean front office environment, including the lobby area.
  • Completed the intake process for new clients, and scheduled follow-up appointments.
  • Greeted customers and assisted with inquiries.
  • Performed the opening and closing procedures of the front office.
  • Managed patient scheduling and appointment confirmations for mental health services.
  • Collect co-pays for services rendered.
  • Report to the Office Manager for an additional task.

Assistant Store Manager

Tropical Smoothie Cafe
Newport News, VA
04.2019 - 07.2021
  • Supervised daily operations and team performance at a popular smoothie cafe.
  • Trained staff on customer service standards and smoothie preparation techniques.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed inventory levels and placed orders to maintain product availability.
  • Assisted in maintaining cleanliness and organization throughout the store environment.
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
  • Coordinated quarterly team meetings.

Education

Certified Medical Administrative Assisting - Certification

New Horizons Regional Education Center
Hampton
03-2022

High School Diploma -

Warwick High School
Newport News, VA
06-2020

Skills

  • Appointment scheduling
  • Insurance verification
  • Patient intake
  • Staff training
  • Problem solving
  • Organizational skills
  • Database entry
  • Office administration
  • Workflow management
  • Customer service
  • Cash handling
  • Patient charting
  • Check-in management

Certification

BLS CPR/FIRST AID + AED Certification (August 2023)

Timeline

Assistant Office Administrator

Mental Health Resolutions, LLC
08.2023 - Current

Front Office Assistant

Universal Mental Health Services, LLC
04.2022 - 08.2023

Second Assistant Manager

Yankee Candle Co, Inc.
10.2020 - 11.2023

Assistant Store Manager

Tropical Smoothie Cafe
04.2019 - 07.2021

Certified Medical Administrative Assisting - Certification

New Horizons Regional Education Center

High School Diploma -

Warwick High School

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