Summary
Overview
Work History
Education
Skills
Timeline
Generic

Azariyah Jelks

Brandon

Summary

Self-motivated Member Engagement Coordinator, dedicated to providing superior support for members and reliable information regarding their needs. Open to contributing and learning new skills. Seeking long-term opportunities with hopes to gro.

Overview

6
6
years of professional experience

Work History

Member Engagement Coordinator

BeneLynk
08.2020 - Current
  • Assisted both Medicaid and Medicare members to determine benefits that suits their needs.
  • Worked efficiently in a heavy production environment answering inbound/outbound calls.
  • Guided members through enrollment applications while educating them on available resources.
  • Met production goals by quickly navigating through different systems using two monitors.

Sales Representative

AT&T
07.2018 - 07.2020
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Worked in a fast-paced environment while negotiating and overcome objections.
  • Added value to the company by increasing sales revenue by 20% leading in the top five sales every week.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Education

High School Diploma -

Tampa Bay Technical High School
Tampa, FL
05.2020

Skills

  • Time Management
  • Attention to Detail
  • Multitasking
  • strong verbal & written communication
  • Analytical Thinking
  • Navigating through two monitors
  • Written Communication
  • Professionalism
  • Task Prioritization
  • Adaptability and Flexibility
  • Organizational Skills
  • Medicare and Medicaid knowledge

Timeline

Member Engagement Coordinator

BeneLynk
08.2020 - Current

Sales Representative

AT&T
07.2018 - 07.2020

High School Diploma -

Tampa Bay Technical High School

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Azariyah Jelks