AZEEM KHAN
South Richmondhill,USA
Summary
Dedicated and highly organized Administrative Manager with almost 10 years of experience overseeing office operations and staff, improving administrative processes, and ensuring efficient office management. Proven ability to manage budgets, coordinate schedules, and enhance productivity. Adept at problem-solving and maintaining a professional, positive work environment. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
ADMINISTRATIVE MANAGER
B AND S LIGHTING AND FURNITURE INC. / EXCEPTIONAL LIGHTING
10.2016 - Current
- Performed diversified clerical and administrative duties which included but not limited to:
- Prepare numerous correspondence, reports and other business-related documents
- Greet and directed clients in and around the showroom
- Answers telephone, taking messages, directing client's inquiries
- Scheduled regular appointments/meetings of the Managers and external clients
- Maintained all office files, record keeping, clientele information
- Recorded minutes of managers meetings
- Processed payments daily, kept inventory of all items
- Procured all office stationery and other relevant supplies
- Manage day-to-day office operations, coordinating schedules, overseeing staff
- Develop and implement office policies and procedures to improve efficiency and productivity
- Monitor and manage office budgets, ensuring cost-effective use of resources
- Serve as the main point of contact for vendors and service providers and other clients
- Handled confidential and sensitive information with discretion
- Assisted in the preparation of reports, presentations, and other documents
- Liaise and coordinated logistics with Broker, Customs and Trucking companies for container delivery
- Developed and implemented administrative procedures to maximize efficiency.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Organized meetings between executives and outside vendors or clients.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
- Monitored office inventory to maintain supply levels.
- Identified and solved problems to enhance management and business direction.
- Oversaw complex office support, managing records database, and organizing contracts.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Established work procedures or schedules to organize daily work of administrative staff.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
Education
Certificate - NUTS AND BOLTS OF U.S IMMIGRATION LAW
University of Pennsylvania
Philadelphia, PA05-2024
Certificate - INTRO TO INTERNATIONAL CRIMINAL LAW
Case Western Reserve University
Cleveland, OH05-2024
Certificate - INTRO TO AMERICAN LAW
University of Pennsylvania
Philadelphia, PA04-2024
High School Diploma -
BYGEVAL MULTILATER SCHOOL
GUYANA, SOUTH AMERICA 06-2000
Skills
- Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Communications management
- Operations Management
- Multitasking Abilities
- Professionalism
- Inventory and supply oversight
- Logistics Management
- Policy Development
- Multitasking
- Supply distribution
- Business strategies
- Scheduling and calendar management
- Credit and collections
- Data retrieval systems
- Mail handling
- Problem-solving abilities
- Negotiation
- Customer Service
- Inventory Control
- Performance monitoring
- Contract Negotiation
- Time management abilities
- Adaptability
- Crisis Management
- Risk Assessment
- Workflow Management
- Meeting Coordination
- Quality Assurance
- Document Management
- Coordinate service contracts
- Resource Allocation
- Technology Integration
- Change Management
- Reliability
- Data Analysis
CUSTOMER SERVICE AND SALES SUPPORT
- Responded and resolved customers inquiries via phone, email and walk-ins in a timely and professional manner
- Utilized strong problem-solving skills to troubleshoot and resolve complex customer complaints
- Consistently met or exceeded customer satisfaction and performance targets
- Provided exceptional support to customers via phone, email, and in-person, ensuring timely resolution of issues and concerns
- Utilized strong communication skills to effectively communicate with customers, internal teams, and management
- Assisted in resolving complex customer complaints and improved overall customer satisfaction
References
Available upon request.
Timeline
ADMINISTRATIVE MANAGER
B AND S LIGHTING AND FURNITURE INC. / EXCEPTIONAL LIGHTING
10.2016 - Current
Certificate - NUTS AND BOLTS OF U.S IMMIGRATION LAW
University of Pennsylvania
Certificate - INTRO TO INTERNATIONAL CRIMINAL LAW
Case Western Reserve University
Certificate - INTRO TO AMERICAN LAW
University of Pennsylvania
High School Diploma -
BYGEVAL MULTILATER SCHOOL
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