Azeem Yousaf
Orlando,FL
Websites
Summary
Experienced Business Development and Client Success Specialist with a demonstrated history of working in the marketing and advertising industry. Skilled in Quality Control, Business Development, Account Management, Motivational Speaking, and Music. Strong community and social services professional. Skilled Business Development leader offering 10 years of experience in leading sales operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
9
9
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Director of Sales And Business Development
RepStack
04.2020 - 02.2023
- Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
- Built sales opportunity pipeline through targeted and subliminal prospecting methodologies.
- Defined sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits to $1.5M within six months from scratch, applying proactive management strategies and enhancing sales training.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Drove sales by developing multi-million dollar contract sales.
Sales Strategist/Placement Specialist
RepStack
04.2020 - 02.2023
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Studied job descriptions and qualifications to determine applicant requirements.
- Collaborated with hiring managers to understand job requirements and expectations.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Operated and maintained applicant tracking and candidate management systems.
- Developed and implemented plans to improve recruitment process.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
Business Development Manager
AGUA
01.2019 - 04.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Generated new business with marketing initiatives and strategic plans.
Customer Success Manager
AGUA
06.2017 - 01.2019
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Created customer support strategies to increase customer retention.
- Monitored customer progress and addressed customer inquiries with timely and accurate updates.
- Conducted periodic user training sessions to support customer understanding and product feature utilization.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales and product teams to address customer success objectives.
Account Manager
AGUA
01.2017 - 06.2017
- Addressed problems with service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Developed and implemented strategies to increase client retention.
- Liaised with marketing and sales teams to develop targeted campaigns.
Administrative Supervisor
Elite Techlogix
08.2014 - 05.2017
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Delivered performance reviews, recommending additional training or advancements.
- Assisted management with special projects to complete all tasks by deadlines.
Education
MBA - International Marketing
University of Lahore
Lahore, Pakistan03.2021
Bachelor of Business Administration - BBA - Business, Management, Marketing, and Related Support Services
Lahore University of Management Sciences
Associate of Science - Medical
Punjab Group of Colleges
Lahore, PakistanSkills
- Business development and planning
- Strategic account development
- Negotiations Expert and Strong Deal Closer
- Relationship Building
- Leadership
- Quality Control
- Market Research
- Coaching and Mentoring
- Team Oversight
- Management
- Pricing Strategies
- Upselling strategies
Accomplishments
- Supervised team of 130 staff members in 2015-17.
- Founding team member of the company (RepStack) and achieved $1.5M revenue within 6 months starting from ground zero ($0).
- Attended the biggest digital marketing conferences/shows in the United States in Miami, Florida and other states as an associate guest speaker in 2021 and later.
- Worked closely with EOS implementers to help them build systems for a healthy and supportive culture and work environment.
- Achieved massive growth targets by introducing automation software for day-to-day tasks.
Certification
Google Ads Specialist, Google, 01/01/20, 01/01/22
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Full Professional
Software
Sales Force
HubSpot
Go High Level
BaseCamp
QuickBooks
ClickUp
Asana
Zapier
Canva
Microsoft Office
Google Workspace
Timeline
Director of Sales And Business Development
RepStack
04.2020 - 02.2023
Sales Strategist/Placement Specialist
RepStack
04.2020 - 02.2023
Business Development Manager
AGUA
01.2019 - 04.2020
Customer Success Manager
AGUA
06.2017 - 01.2019
Account Manager
AGUA
01.2017 - 06.2017
Administrative Supervisor
Elite Techlogix
08.2014 - 05.2017
MBA - International Marketing
University of Lahore
Bachelor of Business Administration - BBA - Business, Management, Marketing, and Related Support Services
Lahore University of Management Sciences
Associate of Science - Medical
Punjab Group of Colleges
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