Azeneth Martinez
Laredo,Texas
Summary
Accomplished Customs Broker Branch Manager with a proven track record at FNS Customs Broker, enhancing customs clearance efficiency through strategic planning and documentation expertise. Skilled in negotiation and project management, excel in regulatory compliance and team leadership, securing favorable outcomes for the company as well as for customers.
Overview
28
28
years of professional experience
Work History
Customs Broker Branch Manager
FNS Customs Broker
01.2006 - Current
- Managed customs clearance processes for diverse clients, ensuring timely and compliant import/export transactions.
- Cultivated positive relationships with customs authorities, brokers, and clients, resulting in smoother operations and quicker clearance times.
- Advised clients on regulatory changes and provided training on import/export compliance, enabling them to adapt to new policies seamlessly.
- Oversaw all customs compliance functions, including risk assessment, documentation, and process optimization.
- Successfully managed and streamlined customs-related processes, reducing clearance times by 20% through improved documentation and electronic filing.
- Collaborated with government agencies to resolve disputes and appeals, securing favorable outcomes for clients in over 90% of cases.
- Supervised and trained a team of junior brokers, enhancing team performance and compliance standards across the organization.
- Supported customs operations and ensured compliance with U.S. Customs and Border Protection (CBP) regulations.
- Conducted HS code classifications and applied tariff laws to provide accurate duty assessments and cost projections.
- Assisted in the preparation of post-entry amendments and protested any discrepancies found in duty assessments.
Import Coordinator
Ups Supply Chains Solutions
05.1997 - 12.2005
- Coordinated importation of products from multiple countries.
- Ensured all necessary documentation was completed accurately and in a timely manner.
- Created detailed reports outlining progress of imports and exports to management team.
- Assisted in resolving customer service issues related to imports and exports.
- Provided guidance on best practices for importing and exporting goods.
- Handled shipment coordination for products beginning in country of origin and ending at final destination.
- Operated national accounts and followed SOPs.
- Oversee some A/R collection in order to alleviate stress on the accounting department.
- Active member of the Laredo UPS volunteering organization.
Education
Some College (No Degree) - International Finance
Texas A&M International University
Laredo, TXLicensed Customs Broker Since 2018
01-2018
Skills
- Risk assessment capabilities
- Strong negotiation skills
- Leadership
- Project Management
- Supply Chain Management
- Duty assessment
- Legal compliance
- Documentation expertise
- Import management
- Negotiation Skills
- Document preparation
- Critical Thinking
- Strategic Planning
- Multitasking Abilities
- Import and export compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customs Broker Branch Manager
FNS Customs Broker
01.2006 - Current
Import Coordinator
Ups Supply Chains Solutions
05.1997 - 12.2005
Some College (No Degree) - International Finance
Texas A&M International University
Licensed Customs Broker Since 2018
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