Compassionate case manager with a focus on client assessment and service plan development. Skilled in effective communication and crisis intervention, contributing to improved client outcomes and support for individuals in need.
Overview
1
1
Language
5
5
years of professional experience
Work History
CRT Staff Support
southern NV CHIPS
Las Vegas, Nevada
02.2024 - 07.2026
Provided emotional support to individuals in distress during crisis situations, facilitating their stabilization and recovery.
Calmed volatile or high-risk situations using verbal and behavioral intervention strategies, ensuring safety of individuals involved.
Maintained accurate patient records, ensuring compliance with healthcare regulations to support quality care.
Apply personal grounding and coping mechanisms to maintain composure in fast-paced environments
Case Manager
The Rescue Mission
Las Vegas, Nevada
05.2022 - 01.2024
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Counseled clients on available resources within the community that could help meet their needs.
Monitored client progress through regular follow-up contacts.
Case Manager
The Shade Tree
Las Vegas, Nevada
03.2022 - 11.2022
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Provided crisis intervention and emotional support to clients in distress.
Developed individualized service plans with clients for holistic care.
Conducted assessments to determine client needs and appropriate support services.
Client Service Coordinator
The Shade Tree
Las Vegas, Nevada
09.2021 - 02.2022
Supported the intake process by gathering essential client information efficiently.
Assisted clients with inquiries and provided information about available services.
Maintained accurate client records using the organization's database system.
Communicated effectively with team members to ensure smooth operations.