Realtor and Commercial Property Manager
Commercial property management professional with extensive experience in overseeing property operations, tenant relations, and lease administration. Known for strong focus on team collaboration and achieving property performance goals. Reliable and adaptable, ensuring smooth operations and high tenant satisfaction through effective problem-solving and communication skills. Eager to apply strong organizational skills and customer service to deliver exceptional service and create long-term client relationships. Enthusiastic to master any challenges in the real estate field to be successful in the pursuit of the American dream.
Oversaw day-to-day operations of multiple commercial properties, ensuring tenant satisfaction, property maintenance, and compliance with safety standards.
Managed a portfolio of commercial properties totaling over 4000 units and tenants.
Conducted property tours for prospective tenants and coordinated tenant fit-outs and move-in processes.
Supervised and trained front-end team of cashiers, customer service associates, and baggers to ensure smooth daily operations and optimal customer satisfaction.
Resolved escalated customer issues efficiently while maintaining company policies and ensuring high satisfaction.
Oversaw cash handling procedures, including till reconciliation, deposits, and audits to ensure 100% accuracy and loss prevention compliance.
- Real Estate Salesperson License (2024)
- Keller Williams Internship Student (2023-2024)
- Chancellor's Associates Scholarship Program (CASP) Scholarship (2020)