Azhia Ellis
Portland,United States
Summary
Dynamic and results-oriented professional with over 10 years of customer service excellence, including a standout role at La Provence Restaurant. Expert in organizational tasks and thriving in team environments, I boosted sales by 15% at Nom Nom Wings through innovative cocktail creations. Known for exceptional client care and superior attention to detail, I consistently enhance customer loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Server
La Provence Restaurant
Beaverton, OR
11.2024 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Bartender
Nom Nom Wings
Portland, United States
05.2024 - Current
- Developed a signature cocktail menu that became a customer favorite and increased sales by 15%
- Provided bar staff with training and guidance, resulting in improved customer service standards
- Correctly interpreted customer orders and prepared drinks according to the establishment's standards
Server/Bartender
Chili's
Reno
12.2022 - 05.2024
- Developed relationships with customers that resulted in increased loyalty and repeat business
- Demonstrated a high level of customer service, resulting in positive feedback and increased tips
Education
Esthiology And Nail Technology -
Aveda Institute
Portland, OR02-2025
Associate -
Northwest Florida State College
Niceville, FL05.2019
Skills
- Highly experienced in organizational tasks and team environments
- 10 years of customer service
- Time management
- Outstanding client care
- Superior attention to detail
Timeline
Server
La Provence Restaurant
11.2024 - Current
Bartender
Nom Nom Wings
05.2024 - Current
Server/Bartender
Chili's
12.2022 - 05.2024
Esthiology And Nail Technology -
Aveda Institute
Associate -
Northwest Florida State College
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