Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aziah Grier

Summary

Dynamic professional with a proven track record at United Health Services, excelling in teamwork and communication. Recognized for reducing behavioral incidents through effective de-escalation techniques. Adept at problem-solving and fostering community, while managing multiple responsibilities efficiently. Committed to enhancing resident wellbeing and safety in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mountain Youth Academy

United Health Services
04.2025 - Current
  • Worked well in a team setting, providing support and guidance.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.


Resident Assistant

Ithaca College
05.2023 - 05.2025
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.

Lead Resident Assistant

Barton College
08.2022 - 05.2024
  • Assisted in the development of marketing materials for potential residents showcasing available housing options and amenities.
  • Coordinated move-in/move-out processes efficiently, ensuring a smooth transition for new and departing residents.
  • Addressed maintenance issues immediately, minimizing disruption to residents'' daily lives.
  • Monitored facility access points, promoting safety and security within the residential community.
  • Served as a liaison between residents and university housing management, advocating for resident needs and ensuring that concerns were addressed in a timely manner.
  • Trained staff members on emergency procedures, enhancing preparedness in case of critical situations or natural disasters.
  • Collaborated closely with campus resources such as counseling services or academic support centers to provide necessary assistance to struggling residents.

Peer Leader

Barton College
08.2022 - 05.2024
  • Established a strong rapport with fellow students through consistent communication, empathy, and understanding, fostering trust within the peer community.
  • Managed time efficiently while balancing multiple responsibilities as both a Peer Leader and full-time student.
  • Served as a mentor for incoming students, offering personal insights and experiences to help them navigate college life successfully.
  • Collaborated with faculty to identify areas of improvement in student engagement and provided valuable feedback for course enhancement.

Orientation Leader

Barton College
08.2021 - 05.2024
  • Enhanced student orientation experience by organizing interactive activities and icebreakers.
  • Ensured student success by providing resources, guidance, and support throughout the orientation process.
  • Sustained collaborative relationships with faculty, staff and administration.
  • Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.

Resident Hall Association

Barton College
08.2021 - 05.2024
  • Participated in staff training sessions to continually enhance knowledge and skills in resident care practices.
  • Participated many assigned educational conferences, rotations, period testing and advisor meetings.
  • Utilized effective communication skills when interacting with diverse populations, including residents with varying cognitive abilities.
  • Ensured compliance with state regulations by maintaining accurate documentation of resident information and services provided.

Education

Master of Science - Social Work

Appalachian State University
Boone, NC
05-2026

Bachelor of Science - Social Work

Barton College
Wilson, NC
05-2024

Skills

  • Positive interpersonal skills
  • Collaborative teamwork
  • Customer service
  • Effective time management
  • Effective multitasking
  • Analytical reasoning
  • Effective organization
  • Strategic decision-making

Certification

  • CPR Certified


  • AHEC Scholar

Timeline

Mountain Youth Academy

United Health Services
04.2025 - Current

Resident Assistant

Ithaca College
05.2023 - 05.2025

Lead Resident Assistant

Barton College
08.2022 - 05.2024

Peer Leader

Barton College
08.2022 - 05.2024

Orientation Leader

Barton College
08.2021 - 05.2024

Resident Hall Association

Barton College
08.2021 - 05.2024

Master of Science - Social Work

Appalachian State University

Bachelor of Science - Social Work

Barton College

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