Azibalua Ase
Port Harcourt,Nigeria
Summary
I am an Administrative leader experienced in business operations and team oversight, who seeks opportunities to improve processes, procedures and practices for business growth. Excels with minimal/ no supervision and decisively approaches problems. Also a committed leader with strong organisational skills and communication abilities, a team player, proactive and hands-on in task completion.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Interim Manager
Bonny Delight Guest House
Bonny Island, Port Harcourt, Rivers State
01.2024 - 12.2024
- Enforced safety regulations to reduce workplace accidents.
- Fostered a positive work environment with regular team-building activities.
- Maintained inventory control and reduced stock shortages.
- Coordinated cross-departmental collaboration for improved workflow.
- Maintained business operations by delegating priorities to staff abilities.
- Investigated issues affecting staff effectiveness, prepared reports and helped correct problems.
- Oversaw facility maintenance and allocated needed resources to meet standard.
- Handled negotiations with organisational partners/ clients.
- Delegated tasks efficiently to maximize productivity.
- Liaised with suppliers to ensure timely deliveries.
- Cultivated strong relationships with clients to secure repeat business.
Business
Self Employed
Port Harcourt, Rivers State
01.2022 - 01.2024
- Developed strategic plans to achieve business objectives.
- Forged new business relationships to create new business opportunities.
- Exceeded customer expectations to encourage repeat business.
- Delivered exceptional customer service, securing repeat business.
Sales and Customer Service Representative
Century21 Freedom Group
Port Harcourt, Rivers State
03.2021 - 09.2021
- Maintained high standards of professionalism whilst interacting with customers
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Conducted product demonstrations to increase consumer interest.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Utilized knowledge of company products and services for increased sales.
Business
Self Employed
Port Harcourt, Rivers State
05.2016 - 02.2020
- Carried out due diligence, enhancing business operations.
- Established strong relationships for repeat business.
- Developed strategic plans to achieve business objectives.
- Delivered exceptional customer service, securing repeat business.
- Managed client communications for improved business relationships.
Education
Bachelor of Science - Computer Science
Rivers State University of Science and Technology
Port Harcourt, Nigeria 01.2010 - 09.2015
Professional Diploma - Social Work and Rehabilitation
Rivers State College of Health and Management Tech
Port Harcourt, Nigeria 01.2023 - 06.2023
Skills
- Time management
- Good communication and interpersonal skills
- Team building
- Leadership
- Keyboard speed accuracy
- Organisational efficiency
- Information management
- Microsoft office suite proficiency
Accomplishments
- Travelling
- Site seeing
- Sports
References
References available upon request.
Timeline
Interim Manager
Bonny Delight Guest House
01.2024 - 12.2024
Professional Diploma - Social Work and Rehabilitation
Rivers State College of Health and Management Tech
01.2023 - 06.2023
Business
Self Employed
01.2022 - 01.2024
Sales and Customer Service Representative
Century21 Freedom Group
03.2021 - 09.2021
Business
Self Employed
05.2016 - 02.2020
Bachelor of Science - Computer Science
Rivers State University of Science and Technology
01.2010 - 09.2015
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