Azibalua Ase
Port Harcourt,Nigeria
Summary
I am an Administrative leader experienced in business operations and team oversight, who seeks opportunities to improve processes, procedures and practices for business growth. Excels with minimal/ no supervision and decisively approaches problems. Also a committed leader with strong organisational skills and communication abilities, a team player, proactive and hands-on in task completion.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Interim Manager
Bonny Delight Guest House
Bonny Island, Port Harcourt, Rivers State
2024.01 - 2024.12
- Enforced safety regulations to reduce workplace accidents.
- Fostered a positive work environment with regular team-building activities.
- Maintained inventory control and reduced stock shortages.
- Coordinated cross-departmental collaboration for improved workflow.
- Maintained business operations by delegating priorities to staff abilities.
- Investigated issues affecting staff effectiveness, prepared reports and helped correct problems.
- Oversaw facility maintenance and allocated needed resources to meet standard.
- Handled negotiations with organisational partners/ clients.
- Delegated tasks efficiently to maximize productivity.
- Liaised with suppliers to ensure timely deliveries.
- Cultivated strong relationships with clients to secure repeat business.
Business
Self Employed
Port Harcourt, Rivers State
2022.01 - 2024.01
- Developed strategic plans to achieve business objectives.
- Forged new business relationships to create new business opportunities.
- Exceeded customer expectations to encourage repeat business.
- Delivered exceptional customer service, securing repeat business.
Sales and Customer Service Representative
Century21 Freedom Group
Port Harcourt, Rivers State
2021.03 - 2021.09
- Maintained high standards of professionalism whilst interacting with customers
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Conducted product demonstrations to increase consumer interest.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Utilized knowledge of company products and services for increased sales.
Business
Self Employed
Port Harcourt, Rivers State
2016.05 - 2020.02
- Carried out due diligence, enhancing business operations.
- Established strong relationships for repeat business.
- Developed strategic plans to achieve business objectives.
- Delivered exceptional customer service, securing repeat business.
- Managed client communications for improved business relationships.
Education
Bachelor of Science - Computer Science
Rivers State University of Science and Technology
Port Harcourt, Nigeria 2010.01 - 2015.09
Professional Diploma - Social Work and Rehabilitation
Rivers State College of Health and Management Tech
Port Harcourt, Nigeria 2023.01 - 2023.06
Skills
- Time management
- Good communication and interpersonal skills
- Team building
- Leadership
- Keyboard speed accuracy
- Organisational efficiency
- Information management
- Microsoft office suite proficiency
Accomplishments
- Travelling
- Site seeing
- Sports
References
References available upon request.
Timeline
Interim Manager
Bonny Delight Guest House
2024.01 - 2024.12
Professional Diploma - Social Work and Rehabilitation
Rivers State College of Health and Management Tech
2023.01 - 2023.06
Business
Self Employed
2022.01 - 2024.01
Sales and Customer Service Representative
Century21 Freedom Group
2021.03 - 2021.09
Business
Self Employed
2016.05 - 2020.02
Bachelor of Science - Computer Science
Rivers State University of Science and Technology
2010.01 - 2015.09