Summary

Overview

Work History

Education

Skills

Timeline

Azin Vahanian

Irvine,CA

Summary

Strategic and data-driven Senior Business Analyst specializing in solving complex operational challenges and identifying growth opportunities through data-driven strategies and AI-powered solutions. Expert in leveraging Six Sigma methodologies and advanced analytics to simplify sales operations, improve process efficiency, and drive significant revenue growth.

Overview

years of professional experience

Work History

Sr. Business Analyst

Intuit

Los Angeles, California

01.2024 - Current

• AI Integration & Revenue: Spearheaded the launch of an AI-assist tool within the review process, streamlining decision-making and generating $3M in incremental monthly loan volume.
• Operational Efficiency: Collaborated with the product team to develop an AI Copilot for fraud reviews, reducing underwriter average handling time (AHT) by 50% and significantly increasing team capacity.
• Compliance Reporting: Developed a comprehensive portfolio review reporting system focused on SOP compliance, resulting in a departmental performance increase from 35% to 86%.
• Process Optimization: Managed the capital workflow using Six Sigma Green Belt methodologies to reduce the application pend rate from 65% to 34% by identifying process gaps and updating standard operating procedures.
• Business Analysis & Strategy: Analyzed business processes and data trends to document stakeholder requirements and created process flow diagrams to visualize workflows and enhance strategic planning.
• Program Management: Managed BPO relationships, monitored KPIs, and performed root-cause analysis to maintain performance within established thresholds.

E-commerce Analyst

ProMounts

Torrance, California

03.2021 - 11.2023

Generated weekly revenue reports and business data insights that guided strategic profit-maximization plans.
Managed product portfolios and executed competitive analyses to provide actionable recommendations to management.
Conducted in-depth analysis of customer business requirements through product reviews to enhance satisfaction.
Optimized inventory levels to ensure product availability for online sales.

Data Analyst

Anaheim Ducks (Capstone Project)

Anaheim, California

01.2022 - 06.2022

• Developed efficient SQL queries and R scripts to extract data from Azure warehouses and built interactive visualizations in Tableau.
• Applied machine learning techniques and RFM testing to historical customer data, creating distinct segments that enhanced targeted marketing efforts.
• Monitored business performance against key metrics, delivering actionable insights that informed strategic planning and budget management.
• Liaised between stakeholders and faculty advisors, organizing and visioning the creative data process to align objectives and improve collaboration.

Operations Analyst

B.A.T.

San Clemente, California

07.2018 - 11.2021

• Delivered a 30% increase in annual revenue by restructuring Accounts Receivable processes and migrating the company to a new payment gateway.
• Produced quarterly performance reports to assess operational health and inform business strategy adjustments for sustainable growth.
Managed and mentored 65 account managers and 215 sales associates, aligning team efforts with the company's strategic vision.

Relationship Banker

City National Bank

Beverly Hills, California

12.2016 - 07.2018

• Managed $180M portfolio, including $70M in loans and $110M in deposits and investment accounts, ensuring client satisfaction and retention.
• Facilitated closing of $8M to $10M in consumer and business loans quarterly, contributing to overall portfolio growth and client acquisition.

Education

Master of Science - Business Analytics

University of California, Irvine

Irvine, CA

06-2022

BBA - Business Administration

University of Guilan

Iran

05-2013