Aziz Amghar
Concord,CA
Summary
Enthusiastic and driven individual eager to launch a career in HVAC with Service Champions Heating and Air Conditioning. Looking to contribute to a team that values customer service, continuous learning, and technical skill development. Committed to delivering exceptional service while growing in a supportive and dynamic work environment.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Doordash, Uber, Lyft, Amazon
11.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
Chevron
02.2018 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Painter
Self Employed
01.2014 - 01.2018
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Education
Associate of Arts - HVAC
Laney College
Oakland, CA05-2026
Skills
- Mechanical Aptitude: Quick learner with hands-on experience in various manual tasks, including basic repairs, maintenance, and troubleshooting
- Problem Solving: Ability to assess and identify opportunities for system improvements; strong attention to detail
- Physical Endurance: Comfortable performing physically demanding tasks in varying environments, including climbing ladders, crawling into tight spaces, and working in extreme weather conditions
- Technical Tools: Familiar with hand and power tools used in various fields such as electrical, plumbing, or auto mechanics
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
English
Professional Working
Timeline
Delivery Driver
Doordash, Uber, Lyft, Amazon
11.2022 - Current
Customer Service Representative
Chevron
02.2018 - 09.2022
Painter
Self Employed
01.2014 - 01.2018
Associate of Arts - HVAC
Laney College
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