AZIZA ABDIAZIZ
28 Weld Street
Summary
Motivated and detail-oriented medical assistant with 2 years of hands-on experience in healthcare settings. Graduated magna cum laude from Bryant & Stratton College with 3 Dean's List recognitions. Strong communication, problem-solving, and leadership abilities, with a passion for delivering high-quality care. Excited to apply medical assisting skills and knowledge to provide comprehensive counseling services while building strong relationships with patients and fostering positive outcomes. Committed to continuous learning and contributing to the success of a healthcare team.
Overview
7
7
years of professional experience
Work History
Medical Assistant
WOMEN GYNECOLOGY & CHILDBIRTH ASSOCIATES, P.C.
01.2023
- Assisted the physician during gynecological and obstetric procedures, ensuring a smooth and efficient process for patients
- Assisted the physician in conducting gynecological and obstetrical exams and procedures, ensuring patient comfort and safety
- Prepared and maintain examination rooms and equipment, ensuring cleanliness and readiness for patient use
- Handled sensitive and confidential patient information with utmost discretion and maintain strict patient confidentiality at all times
- Assisted the physician in managing the patient flow, ensuring that patients are seen in a timely manner and appointments are efficiently scheduled
Target Team Member
Target
02.2017 - 07.2021
- Provided exceptional customer service by assisting customers in finding products, answering questions, and resolving any issues or concerns
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Maintained a clean and organized work environment by keeping shelves, racks, and displays neat and fully stocked at all times
- Assisted in coordinating special events and promotions to attract and engage customers
- Collaborated with other team members to develop and implement new strategies and ideas to improve customer service and increase sales
- Collaborated with team members to develop creative and innovative strategies to attract and retain customers
Shift Leader
Bayaud Enterprises
02.2018 - 08.2018
- Implemented cost-saving initiatives to improve the efficiency of shift operations and maximize profitability
- Supervised and mentored team members to ensure high-quality customer service and efficient operation of the shift
- Optimized inventory management to reduce waste and ensure availability of necessary supplies for each shift
- Analyzed shift operations and identify areas for improvement in order to increase productivity and reduce costs
- Developed and implement training programs to enhance the skills and performance of shift employees
- Collaborated with other shift leaders to create and implement strategies to improve overall shift performance and achieve company goals
Shift Leader
Bayaud Enterprises
02.2018 - 08.2018
- Directed and led 8-10 employees on preparation and tasks of each shift while prioritizing customer needs
- Collaborated with other shift leaders to create and implement strategies to improve overall shift performance and achieve company goals
- Implemented efficiency strategies to optimize shift performance and productivity
- Analyzed shift performance data and identify areas for improvement, such as reducing waste and increasing efficiency, to optimize productivity and maximize profitability
- Coordinated with the HR department to create and implement employee development programs to enhance the skills and performance of the shift leaders and their teams
- Developed and implement training programs to enhance the skills and knowledge of shift leaders and employees, ensuring they are equipped to provide the highest level of customer service and meet company standards
Title
Balfour Senior Living
02.2014 - 03.2017
- Ensured the safety and well-being of residents by monitoring their health and responding to any emergencies or medical needs
- Developed and implement resident-centered care plans to meet individual needs and preferences
- Collaborated with other healthcare professionals to develop and implement individualized care plans for residents
- Implemented and maintain effective communication channels with residents and their families
- Implemented innovative programs and activities to enhance the social and cognitive well-being of residents
- Developed and deliver training programs to educate staff on best practices in resident care and safety measures
Team Member
Wendy's
02.2014 - 03.2017
- Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and employees
- Prepared and cook food items according to Wendy's recipes and specifications in a timely manner to ensure customer satisfaction and quality control
- Provided excellent customer service to ensure customer satisfaction and repeat business
- Provided exceptional customer service by greeting and assisting customers with their orders, answering questions, and resolving any issues or concerns
- Assisted in training new team members to ensure they are knowledgeable and capable of providing excellent customer service
Education
Bachelor In Human And Social Service - Human Services
Bryant And Stratton College
Getzville, NYMEDICAL ASSISTANT ASSOCIATE DEGREE - Medical Assisting
Bryant and Stratton College
Rochester06.2023
Human Services -
Monroe Community College
03.2017
Skills
- Customer service
- EXCEL
- PowerPoint
- Microsoft Word
- Hard skills
- Soft skills
- Leadership
- Communication
- Problem solving
- CPR
- HIPAA compliance
- Patient scheduling
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Compassionate
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Patient care coordination
- First aid
- Fluent in languages
- Professional bedside manner
- Valid state driver's license
- Monitoring patient progress
- Indirect patient care
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Bantu
Native or Bilingual
Timeline
Medical Assistant
WOMEN GYNECOLOGY & CHILDBIRTH ASSOCIATES, P.C.
01.2023
Shift Leader
Bayaud Enterprises
02.2018 - 08.2018
Shift Leader
Bayaud Enterprises
02.2018 - 08.2018
Target Team Member
Target
02.2017 - 07.2021
Title
Balfour Senior Living
02.2014 - 03.2017
Team Member
Wendy's
02.2014 - 03.2017
MEDICAL ASSISTANT ASSOCIATE DEGREE - Medical Assisting
Bryant and Stratton College
Human Services -
Monroe Community College
Bachelor In Human And Social Service - Human Services
Bryant And Stratton College
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