To obtain a position where I will utilize my knowledge and skills in healthcare and provide professional customer service for the continued success and growth of a community.
Overview
20
20
years of professional experience
Work History
Back Office Medical Assistant
UCLA Health
02.2023 - Current
Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Supported positive teamwork within the healthcare team through clear communication, active listening, and constructive feedback.
Assisted office manager with tracking inventory and restocking examination rooms and stations.
Front Office Patient Care Representative/Back Office Medical Assistant
Providence Medical Institute
05.2015 - 01.2023
Duties include, Answering busy switchboard
Scheduling of patient appointments
Patient registration, insurance verification and collect copays
Coordinate with back office staff for timely care of patients
Back office medical assistant
Duties Include; greet and interview patient, obtain medical information and vital signs, point of care testing, assist and chaperone provider during procedures, administer vaccines, room and medical supply inventory, EKG’s, support for virtual visit platform, preform all back office administrative duties, Travel to other locations to assist with coverage
Back office medical assistant
Motion Picture T.V. Fund
02.2009 - 07.2011
Duties such as phone calls, vitals, injections, blood draws, ear lavage, wound care, EKGs, assisting with pap smears, and cultures, prepping patients for pre-ops, Electronic Medical Records, heavy patient flow and fast pace office, heavy phone volume, assisting with referrals and pharmacy refills
Back office medical assistant
Women’s Specialty Care
02.2005 - 10.2008
Key member of medical team
Duties such as vitals, injections, assisting with pap smears and procedures, sterile field setup, infertility, halos, wound care, preparing patients for pre-ops, and OB care
Instrument sterilization, Electronic Medical Records, heavy patient flow, fast pace office, heavy phone volume, pharmacy refills, patient education and case management
Scheduling patient’s appointments
Precepted newly hired medical assistants to train each on office procedures and important tasks.
Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
Contributed to a positive work atmosphere by promoting teamwork, addressing conflicts promptly, and fostering professional growth among colleagues.
Education
Associate of Science - Medical Assistaing
Charles R. Drew University of Medicine And Science
Los Angeles, CA
06.2004
Skills
Vitals signs
Injections & Venipuncture
EKG
Charting/ Documentation
HIPAA Compliance
Electronic Medical Records
Complex Problem-Solving
Reliable team player
Patient Care and communication
Medical office administration
Medical Procedures
Inventory Management
Training
King/Drew Hospital, Emergency Room, Los Angeles, CA
UCLA Medical Group, Internal Medicine/Family Practice, Culver City, CA
Timeline
Back Office Medical Assistant
UCLA Health
02.2023 - Current
Front Office Patient Care Representative/Back Office Medical Assistant
Providence Medical Institute
05.2015 - 01.2023
Back office medical assistant
Motion Picture T.V. Fund
02.2009 - 07.2011
Back office medical assistant
Women’s Specialty Care
02.2005 - 10.2008
Associate of Science - Medical Assistaing
Charles R. Drew University of Medicine And Science
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