Aziza Walupupu
Marysville,Washington
Summary
Proven professional with a background at Bethany Nursing Home, adept in schedule management and customer service. Excelled in ensuring passenger safety and enhancing facility hygiene, demonstrating patience and a commitment to excellence. Achieved significant improvements in client well-being and satisfaction through meticulous care and effective communication.
Overview
11
11
years of professional experience
Work History
Rideshare Driver
07.2017 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Completed daily vehicle maintenance and repair to guarantee a dependable and safe ride.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Home Care Provider
Bethany Nursing Home
12.2017 - 09.2018
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting them to appointments, cleaning personal spaces, and purchasing supplies.
- Developed individual care plans for clients based on specific needs.
Janitorial Cleaner
12.2013 - 10.2014
- Vacuuming and wiping and maintaining lobbies, offices, and other common areas in residential and commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces promptly.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Contribute and improve a positive working environment by addressing and resolving maintenance issues promptly.
Education
High School Diploma -
Kampala Secondary School
Kampala, Uganda11.2012
Skills
- Schedule Management
- Excellent navigation
- Patience and understanding
- Customer Service
- Passenger transportation
- Cleanliness
Languages
Swahili
Native or Bilingual
English
Professional Working
Timeline
Home Care Provider
Bethany Nursing Home
12.2017 - 09.2018
Rideshare Driver
07.2017 - Current
Janitorial Cleaner
12.2013 - 10.2014
High School Diploma -
Kampala Secondary School
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