Azizah Aziz Kane
Charleston,SC
Summary
Seeking a professional position within an established company in which my skills and experience will be an asset to your firm or organization. Highly skilled dispatcher with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, and organizational skills essential for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Night Dispatcher
Jear Logistics
Mount Pleasant, SC
04.2018 - Current
- -Utilized logistics software to track delivery status, as well as driver and vehicle location
- -Resolved delivery issues due to complications including inclement weather and vehicle breakdown
- -Effectively manage the personal load of the top Sales Brokers to resolve errors and Notify Brokers of load updates
- -Implemented new operation methods to efficiently communicate with drivers
- -Acting liaison between driver and broker regarding pick up or delivery orders
- -Aided Senior leadership in new employee training
- -Professionally manage incoming telephone inquiries from customers, brokers, carriers, and dispatchers
- -Recommended necessary supplies to be utilized within the dispatch department
- -Handle both outbound and inbound telephone calls, faxes, and emails to/from Brokers, Carriers, and Dispatchers
- -High success rate of resolved loads for brokers and their teams
Tech setup and support
Asurion LLC
Charleston, SC
07.2019 - 02.2022
- Navigated long and short distance driving for client setup appointments
- Resolved device setup issues due to unexpected complications in setup process
- Upsell product and services to all clients
- Acting liaison between client and mobile phone company in regard to picking up or delivering orders
- Assisted in new employee training and weekly meeting content
Owner
Martha ABC Liquor
Charleston, SC
05.2012 - 03.2019
- Purchased failing store and increased sales by over 200%
- Analyzed invoices and receipts for accurate posting
- Scheduled helpers, services and deliveries
- Filed quarterly business tax
- Placed and managed inventory orders
- Assisted in setup and organization of business
Customer Service Representative
T-Mobile USA
Daniel Island, SC
04.2009 - 03.2014
- Assist customers with resolving billing issues
- Place handset orders and exchanges on customer behalf
- Assist with basic troubleshooting for various handsets and devices
- Assist customers with rate plan changes and account information
Night Auditor
Double tree
Charleston, SC
11.2007 - 05.2009
- Assisted guest with booking reservations
- Assisted guest with check-in and check out options
- Processed final billing and payments
- Generated final daily reports
- Resolved guest issues and concerns
- Housekeeping
- Expert with open table
Education
Medical Assistant
San Joaquin Valley College
Skills
- Excellent administrative skills
- Excellent customer service skills
- Knowledge of the Microsoft Office Suite
- Expert in troubleshooting
- A hands-on professional with a proven record of success
- Communicate and interact effectively with individuals of all levels
- Assertive, self-motivated, goal-oriented, organized, and efficient
- Articulate and creative, offering innovative, and practical solutions
- Strong interpersonal skills
Certification
- -Certified Mediator
Affiliations
-Member of South Carolina Notary
Additional Sections Info
-Tax prepaper
Timeline
Tech setup and support
Asurion LLC
07.2019 - 02.2022
Night Dispatcher
Jear Logistics
04.2018 - Current
Owner
Martha ABC Liquor
05.2012 - 03.2019
Customer Service Representative
T-Mobile USA
04.2009 - 03.2014
Night Auditor
Double tree
11.2007 - 05.2009
Medical Assistant
San Joaquin Valley College
Similar Profiles
Connor LloydConnor Lloyd
Logistics Account Executive at JEAR LogisticsLogistics Account Executive at JEAR Logistics
Jordan DentonJordan Denton
Logistics Executive at JEAR LogisticsLogistics Executive at JEAR Logistics
Alexandra KelleyAlexandra Kelley
Carrier Sales Representative at JEAR LogisticsCarrier Sales Representative at JEAR Logistics