Aziza Omar

As the operational manager at this restaurant technology company I am responsible for ensuring that all projects are completed successfully and efficiently. This includes scheduling timelines and arranging for resources such as computer hardware and software as well as coordinating with project leads at integration partners to bring our client's full hospitality software suite to fruition. Comprehensive knowledge and understanding of the multiple software solutions that we install and maintain allows me to troubleshoot any technical difficulties that may arise as well as to train others in their proper use.

• Monitored office workflow and administrative processes to keep operations running smoothly.
• Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
• Represented company at client meetings and demonstrated competence, professionalism and client-focused approach to services.
• Managed procurement, inventory and warehouse operations.

Facilitated high-profile events for luxury hotel company Kerzner both in New York and at Atlantis in the Bahamas. Played a key role in organization and production of said events as well as liaising with celebrity and VIP performers and guests.

• Supervised staff during events, including tracking positions and maintaining efficient performance.
• Organized and implemented fundraising events with as many as 250 guests.
• Greeted patrons and participants at events to guide guests to locations and answer questions.
• Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
• Selected and ordered décor and event materials.
• Coordinated schedules and timelines for all events.