AZIZUL HOQUE
Elmhurst,NY
Summary
Experienced Bank Officer with a proven track record of delivering exceptional customer service and accurate transaction processing. Known for a diverse skill set, including financial analysis, risk assessment, client relationship management, and regulatory compliance. Skilled in cash handling, maintaining balanced cash drawers and efficiently processing a wide range of financial transactions. Adept at addressing customer inquiries, resolving issues and promoting bank products and services.
Overview
6
6
years of professional experience
Work History
Investment Officer
Islami Bank Bangladesh LTD
03.2018 - 12.2022
- Engaging with clients to understand their financial goals, risk tolerance, and investment preferences. Providing personalized investment advice and solutions based on individual client needs.
- Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
- Ensuring compliance with financial regulations, industry standards, and internal policies to maintain the legality and integrity of investment activities.
- Integrating investment strategies into clients' broader financial plans, including retirement planning, tax considerations, and estate planning.
- Building and maintaining strong relationships with clients, fostering trust and loyalty through excellent service and transparent communication.
Assistant Officer
Pubali Bank LTD
12.2017 - 02.2018
- Opening and closing bank accounts.
- Assisting customers in understanding different types of accounts, loans, and other banking products.
- Adhering to bank policies and procedures to ensure compliance with banking regulations.
- Operating computer systems and other technological tools to process transactions.· Assisting customers with online banking and ATM services.
- Assisting customers with their transactions, such as deposits, withdrawals, and account inquiries. Balancing cash drawers at the beginning and end of the shift to ensure accuracy.
PM Crew
Westside Donuts
01.2023 - 09.2023
- Customer Service: I was responsible for taking orders, handling transactions, and ensuring customer satisfaction. This can involve working at the front counter, at the drive-thru, or both.
- Food Preparation: I was tasked with preparing food items such as donuts, sandwiches, and other menu items according to Dunkin' Donuts' standards and recipes.
- Teamwork: Working as part of a team is essential in a fast-paced environment like Dunkin' Donuts. I had to collaborate with coworkers to ensure smooth operations during busy periods.
Education
Bachelor of Science - Electrical And Electronic Engineering.
Premier University
Chittagong, Bangladesh.02.2015
Qualifying Certificate in Food Protection
NYC Department of Health And Mental Hygiene
09.2023
8 Hours & 16 Hours Certificates
Radiant Training & Consulting School
566 Seventh Avenue, NY-10018Skills
- Client Relationship Building
- Investment Strategy Development
- Time Management
- Investment Analytical Systems
- Asset Management
- Business Development
- Financial Statement Review
- Customer Service
- Digital Banking Platforms
- Transaction Processing
- Cash Handling
Languages
Bengali
Native or Bilingual
English
Professional Working
Timeline
PM Crew
Westside Donuts
01.2023 - 09.2023
Investment Officer
Islami Bank Bangladesh LTD
03.2018 - 12.2022
Assistant Officer
Pubali Bank LTD
12.2017 - 02.2018
Bachelor of Science - Electrical And Electronic Engineering.
Premier University
Qualifying Certificate in Food Protection
NYC Department of Health And Mental Hygiene
8 Hours & 16 Hours Certificates
Radiant Training & Consulting School
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