Azizul Hakim Rafi
Melbourne,FL
Summary
Dedicated IT Specialist with a proven track record of designing, implementing, and managing robust IT infrastructures to optimize organizational efficiency. Possessing comprehensive expertise in network administration, system integration, and troubleshooting, I excel in identifying and resolving complex technical challenges. My commitment to staying abreast of emerging technologies ensures the seamless integration of cutting-edge solutions to enhance overall business functionality. Adept at collaborating with cross-functional teams and stakeholders to deliver tailored IT solutions aligned with organizational objectives. Demonstrated proficiency in project management, IT security, and user support, coupled with excellent communication skills. Committed to fostering a secure and scalable IT environment that propels business success through innovative and reliable technological frameworks.
Overview
3
3
years of professional experience
Work History
IT Specialist and App Developer
Management & Training Corporation
01.2023 - Current
- Developed and implemented preventive maintenance procedures.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Monitored system performance to identify potential issues.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Secured sensitive data by establishing robust cybersecurity measures and protocols.
- Helped streamline repair processes and update procedures for support action consistency.
- Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company''s IT ecosystem.
- Performed server backups and changed and replaced backup tapes daily.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Monitored systems in operation and input commands to troubleshoot areas.
Java Developer
Developer
03.2021 - 12.2022
- Created proofs of concept for innovative new solutions.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Tested functional compliance of company products.
- Reworked applications to meet individual customer demands.
- Troubleshot complex issues within existing software applications, identifying root causes and implementing effective solutions.
- Supported end-users through troubleshooting technical issues related to application usage or functionality.
- Developed next generation integration platform for internal applications.
Education
Bachelor of Science - Computer Science
QUEENS UNIVERSITY
Dhaka, Bangladesh01.2023
Skills
- Teamwork and Collaboration
- Task Prioritization
- Remote Office Availability
- Attention to Detail
- Customer Service
- Team building
- MS Office
- Active Listening
- Decision-Making
- Supervision and leadership
- Problem-Solving
- Testing and debugging
- Cost Coding
Timeline
IT Specialist and App Developer
Management & Training Corporation
01.2023 - Current
Java Developer
Developer
03.2021 - 12.2022
Bachelor of Science - Computer Science
QUEENS UNIVERSITY
Similar Profiles
Daniel CastanedaDaniel Castaneda
Detention Officer at Management & Training CorporationDetention Officer at Management & Training Corporation
Corey KowalskiCorey Kowalski
Mcdonalds at Management & Training CorporationMcdonalds at Management & Training Corporation
ROGELIO REYESROGELIO REYES
CORRECTIONAL OFFICER at Management & Training CorporationCORRECTIONAL OFFICER at Management & Training Corporation