Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
I handled the installation and upkeep of hardware and software, which included networks, servers, and peripherals.
Troubleshooting: I diagnosed and resolved technical issues related to hardware and software, such as networking, internet connectivity, and virtual meetings.
User Support: I provided technical assistance to both staff and customers, addressing their questions, and helping with troubleshooting.
Asset Management: I issued company devices to new employees and collected them when employees departed.
Record Keeping: I maintained records of IT assets, including documentation of maintenance and repairs.
Planning and Budgeting: I was responsible for planning IT budgets and creating contingency plans.
Documentation: I developed and updated documentation for technical processes.
As a healthcare financial manager assistant, my responsibilities included:
As a receptionist, my responsibilities included: