Summary
Overview
Work History
Skills
Timeline
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Sean Bunter

Summary

Organized and dedicated customer service professional with 10+ years of experience providing impeccable customer service across several industries, maintaining a polite, friendly, and professional demeanor while providing first class customer service in fast-paced environments. Offering multifaceted administrative skills, high level customer service and problem solving skills, strong attention to detail and ability to manage multiple, concurrent tasks in independent or team environments.

Overview

9
9
years of professional experience

Work History

Leasing Professional

Humphrey Management
12.2023 - Current
  • Welcome new residents and provide information about the community local area.
  • Conduct regular check-ins with residents to assess their needs and concerns.
  • Organize resident meetings and forums to encourage participation and feedback.
  • Build relationships with residents to foster a sense of community.
  • Plan and execute social events, educational workshops, and recreational activities tailored to resident interests.
  • Manage community spaces and facilities for resident use.
  • Maintain accurate records of resident interactions and needs.
  • Generate reports on resident services utilization and program effectiveness.
  • Set up tour appointments for prospects to visit the property and to view apartments.
  • Complete forms and reports, possesses the ability to learn and comprehend policies and procedures, and accurately conveys to prospects and residents.
  • Complete the Rental and Occupancy Statistics for the monthly report.
  • Responsible for daily inspection of the models and vacant ready units to be shown to prospects

Administrative Assistant

Department of Employee Services
01.2022 - 12.2023
  • Answer phone calls, scheduled meetings and supports visitors.
  • Exhibited top tier polite and professional communication via phone, e-mail, and mail.
  • Handled administrative requests and queries from senior managers.
  • Coordinated senior level schedule including but not limited to travel accommodations and meetings.
  • Oversaw office supplies orders and restock of office supplies and refreshments.
  • Worked with vendors and maintenance staff,
  • Coordinated repairs to office equipment and facility equipmen.
  • Developed and maintain filing systems while adhering to confidentiality policies.

Site Supervisor

GradaWorld
06.2020 - 05.2022
  • Supervised security guards, assign them to patrol areas, and evaluate their performance
  • Trained new security guards and provide ongoing training on protocols and emergency response plans
  • Responded to security breaches and incidents, and coordinate with law enforcement and emergency services
  • Monitored surveillance and alarm systems, and perform regular patrols to identify potential breaches
  • Maintained daily records of security-related incidents, including the time, place, and affected parties.
  • Created and implement policies and procedures to ensure effective security service
  • Liaised with on-site managers and staff, and provide feedback

Laborer

House of Representatives
08.2019 - 05.2022
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ability to perform all cleaning duties independently and without instruction.
  • Swept, mopped, vacuumed, dusted, and polished floors, furniture, and fixtures.
  • Replaced light bulbs, repairing furniture, and restocking supplies
  • Restocked toiletries and minibars
  • Emptied trash cans and replaced liners
  • Set up event spaces.

Security Officer

Admiral Security Services, Inc.
02.2017 - 06.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked and verified photo identification prior to granting entrance access.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Clerical Assistant

Assured Weight Loss Center
09.2015 - 02.2018
  • Documented clients' vital statistics.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Composed sensitive, confidential reports and documentation.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Utilized attention to detail and organizational skills to facilitate meetings among clients and professionals.

Skills

  • Telephone and email etiquette
  • Training and mentoring
  • Property management
  • Team building
  • Record keeping
  • Data entry
  • Customer service
  • Time management
  • File organization
  • Fair housing regulations
  • Microsoft outlook
  • Customer and client relations
  • Critical thinking
  • Scheduling
  • Excel spreadsheets
  • Appointment scheduling

Timeline

Leasing Professional

Humphrey Management
12.2023 - Current

Administrative Assistant

Department of Employee Services
01.2022 - 12.2023

Site Supervisor

GradaWorld
06.2020 - 05.2022

Laborer

House of Representatives
08.2019 - 05.2022

Security Officer

Admiral Security Services, Inc.
02.2017 - 06.2020

Clerical Assistant

Assured Weight Loss Center
09.2015 - 02.2018

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Sean Bunter