Azlin Peryer
West Chazy,NY
Summary
Passionate Advocate with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities with other service providers/professionals.
Overview
6
6
years of professional experience
Work History
Youth Advocate
Youth Advocate Program
Plattsburgh, NY
08.2022 - Current
- Developed and implemented individualized plans for youth in care, ensuring that their needs were met.
- Organized and facilitated group activities to help foster social skills among the youth.
- Provided guidance and support to families of children in need of assistance.
- Conducted home visits with families to ensure compliance with program requirements.
- Facilitated communication between family members and other professionals involved with the child's welfare.
- Assisted in coordinating services for youth with special needs or disabilities.
- Advised parents on how to best advocate for their children's rights within the system.
- Trained staff on effective approaches to working with young people from diverse backgrounds.
- Collaborated with community partners to provide additional resources for at-risk youth.
- Assessed risk factors associated with each case and developed strategies for reducing them.
- Served as an advocate for clients during court proceedings or other legal processes.
- Maintained accurate records of client information including progress notes, treatment plans.
- Educated clients on relevant issues such as substance abuse prevention, mental health awareness.
- Provided crisis intervention when needed by responding quickly and appropriately to emergency situations.
- Participated in team meetings to discuss cases and develop plans of action.
- Actively sought out new resources that could benefit clients such as job training programs or counseling services.
- Attended conferences and seminars related to advocacy work in order to stay informed about current trends.
- Maintained positive, compassionate and respectful environment for individuals to feel safe.
- Assessed needs for each person to ascertain suitable services.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Evaluated home environments of clients in effort to understand how it shaped overall behavior and thinking.
- Interacted and worked closely with children, guardians and Family/ Caseworker to better understand and resolve specific youth life issues.
- Maintained lists of resources helpful to clients.
- Used calm, positive and encouraging approach with youth.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Offered key emotional support to special needs youth.
- Directed activities to promote growth in mental, emotional and educational areas.
- Documented child progress, reporting extreme changes in behavior.
- Modeled positive behavior for residents by providing leadership and positive interactions.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Collaborated with counselors to communicate relevant information.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials and educators.
- Directed activities to foster social and emotional development for at-risk youth.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
Crew Member
McDonald's
Champlain, NY
07.2021 - 08.2022
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by quickly completing assigned tasks.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in operations.
- Took orders from patrons and input selections into store computer system.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Presented orders to guests within anticipated service times.
- Stocked shelves and cases with new or transferred items.
- Answered customer questions and took orders.
- Prepared products by adding tags and readying pallets for restocking.
- Verified orders and bagged items for easy transport.
- Maintained order of customer and crew member work areas.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Processed payments and bagged items for customer check out.
- Tested electronic components and computer controls with specialized devices.
- Totaled bills, accepted payments and returned change.
Hostess
Butcher Block Plattsburgh
Plattsburgh, NY
05.2018 - 10.2018
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Built positive relationships with other front-of-house and kitchen staff.
Education
Associate of Applied Science - Applied Psychology
Clinton Community College
Plattsburgh, NY05-2023
High School Diploma -
Beekmantown High School
West Chazy, NY06.2020
Bachelor of Science - Social Work
Platsburgh State University
Plattsburgh, NYSkills
- Valid Driver's License
- Adaptability and Flexibility
- Documentation and Recordkeeping
- Safe Vehicle Operation
- Cash Handling
- Time Management and Prioritization
- Collaboration and Teamwork
- Attention to Detail
- Dependable and Cooperative
- Multitasking and Organization
- Customer Relations
- Creativity
- Interpersonal Skills
- Critical Thinking
- Problem Solving
- Public Speaking
- Customer Service Skills
- Communication
- Active Listening
- Negotiation
- Conflict Resolution
- Empathy
- Decision Making
- Management
- Leadership skills
- Organization
- Program Planning
- Behavioral Support
- Relationship Building
- Youth Guidance
- Youth Advocacy
- Community Resources
- Mentoring
- Problem Analysis
- Resource Navigation
- Advocacy
- Program Support
- Emotional Support
- Educational Activities
- Social Skill Development
- Emotional Support Abilities
- Youth Supervision
- Positive Reinforcement
- Conflict De-Escalation
- Crisis Response
- Youth Development
- Safety Monitoring
- Behavioral Interventions
- Records Management
- Activity Planning
- Parent Communication
- Activity Management
- Verbal and Written Communication
- Behavior Management
- Individualized Care
- Instructional Strategies
- Group and Individual Instruction
- Discipline
- Adaptable
- Analytical Skills
- Classroom Organization
- IEP Understanding
- Test Proctoring
- Group Instruction
- Smartboard Technology
- Complex Problem-Solving
- Safety Awareness
- Compliance
- Student Engagement
- Relationship Building and Management
- Student Tutoring
Timeline
Youth Advocate
Youth Advocate Program
08.2022 - Current
Crew Member
McDonald's
07.2021 - 08.2022
Hostess
Butcher Block Plattsburgh
05.2018 - 10.2018
Associate of Applied Science - Applied Psychology
Clinton Community College
High School Diploma -
Beekmantown High School
Bachelor of Science - Social Work
Platsburgh State University
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