Azlyn Vaughn
Seattle
Summary
Dynamic barista and assistant manager with proven expertise at Coral Reef Coffee Co, excelling in menu development and guest service. Skilled in espresso preparation and maintaining high cleanliness standards, I fostered a collaborative team environment, enhancing customer satisfaction and boosting sales through innovative drink creations. Passionate about delivering exceptional experiences.
Overview
5
5
years of professional experience
Work History
Lead Barista and Assistant Manager
Coral Reef Coffee Co
03.2020 - 02.2022
- Utilized strong communication skills to foster a collaborative work environment among team members, increasing productivity.
- Created new and creative drinks for the menu, using home-made syrup recipes. This boosted sales and was more cost-effective than buying commercial syrup.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
Barista
Dichotomy Coffee & Spirits
02.2020 - 12.2020
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Created Seasonal Drinks for the menu, boosting sales
Barista
Starbucks
08.2017 - 12.2019
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Education
Associate of Arts - Environmental Studies
Seattle Central Community College
Seattle, WA06-2025
Skills
- Ensuring High Cleanliness Standards
- Order taking
- Adaptability to change
- Supply ordering
- Espresso and Tea preparation
- Health code compliance
- Latte artistry
- Guest service
- Safe food handling
- Menu development
- Barista training
- Cross-selling strategies
Timeline
Lead Barista and Assistant Manager
Coral Reef Coffee Co
03.2020 - 02.2022
Barista
Dichotomy Coffee & Spirits
02.2020 - 12.2020
Barista
Starbucks
08.2017 - 12.2019
Associate of Arts - Environmental Studies
Seattle Central Community College
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