Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
5
5
years of professional experience
Work History
Barback/Bartender
Chieftain Irish Pub
01.2023 - 07.2023
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Greeted customers and provided friendly, knowledgeable service.
Replaced empty kegs and soda syrups.
Assisted in setting up and breaking down bar area for special events.
Restocked ice, condiments, and snacks.
Learned how to make wide variety of mixed drinks.
Delivered food to customers at bar and tables.
Food Server
PCC Community Markets
11.2022 - 07.2023
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Restocked supplies during downtime to continue meeting customer demand for products and services.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Cultivated warm relationships with regular customers.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Server/Dishwasher
Sparkies Landing
07.2022 - 10.2022
Followed supervisor instructions to complete tasks on time.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Ski Instructor/Business Lead
Sugar Bowl Ski Resort
11.2021 - 04.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Detailed safety rules and procedures regarding activities to customers and guests.
Offered constructive feedback to clients to help reach goals.
Developed relationships with clients to provide ongoing support and encouragement.
Facilitated group coaching sessions and provided individual coaching support.
General Contractor
Maha Mushrooms
01.2021 - 04.2021
Kept site work safe and in line with budget, schedule, and applicable building codes.
Implemented strategies to reduce costs, improve productivity and reduce waste.
Reviewed contractor invoices, approving payments on acceptable work.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Inspected and adjusted work performed to meet expectations.
Helped customers in determining design and layout of sold and spec ads.
Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
Made outbound calls to existing customers to upsell advertising packages.
Food Server/Cook
Poncho's And Leftkowitz
11.2019 - 09.2020
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Ski Instructor
Mount Shasta Ski Park
12.2019 - 02.2020
Detailed safety rules and procedures regarding activities to customers and guests.
Offered constructive feedback to clients to help reach goals.
Developed relationships with clients to provide ongoing support and encouragement.
Analyzed client feedback to adjust coaching sessions accordingly.
Established clear benchmarks for performance and monitored individual and team progress.
Server
Dunsmuir Brewery Works
04.2019 - 12.2019
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Answered customers' questions, recommended items, and recorded order information.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Ski Instructor
Mount Shasta Ski Park
12.2018 - 04.2019
Offered constructive feedback to clients to help reach goals.
Developed relationships with clients to provide ongoing support and encouragement.
Facilitated group coaching sessions and provided individual coaching support.
Trained athletes in proper use of equipment for safety and maximum results.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Assisted clients in setting and achieving personal and professional goals.
Host
Andaman's Healthy Thai Cuisine
01.2018 - 11.2018
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
GED -
GED Credentialing
Online
10.2022
Skills
Customer Seating
Dining Room Cleanup
Safe Handling Standards
Dessert Preparation
Taking Reservations
Positive Customer Engagement
Answering Customer Questions
Productivity Maximization
Product Knowledge
Attentive to Detail
Timeline
Barback/Bartender
Chieftain Irish Pub
01.2023 - 07.2023
Food Server
PCC Community Markets
11.2022 - 07.2023
Server/Dishwasher
Sparkies Landing
07.2022 - 10.2022
Ski Instructor/Business Lead
Sugar Bowl Ski Resort
11.2021 - 04.2022
General Contractor
Maha Mushrooms
01.2021 - 04.2021
Ski Instructor
Mount Shasta Ski Park
12.2019 - 02.2020
Food Server/Cook
Poncho's And Leftkowitz
11.2019 - 09.2020
Server
Dunsmuir Brewery Works
04.2019 - 12.2019
Ski Instructor
Mount Shasta Ski Park
12.2018 - 04.2019
Host
Andaman's Healthy Thai Cuisine
01.2018 - 11.2018
GED -
GED Credentialing
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